Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

L&T EduTech
Skills you'll gain: Engineering Calculations, Structural Engineering, Structural Analysis, Construction Engineering, Civil Engineering, Construction, Engineering Analysis, Building Codes, Engineering Practices, Engineering, Materials science, Conceptual Design, Engineering Design Process, Architecture and Construction, Maintenance, Repair, and Facility Services, Finite Element Methods, Property Maintenance, Continuous Monitoring, Hydraulics, Failure Analysis
Advanced · Specialization · 1 - 3 Months

Illinois Tech
Skills you'll gain: Leadership and Management, People Management, Team Leadership, Organizational Change, Decision Making, Cultural Diversity, Conflict Management, Business Leadership, Team Management, Leadership, Virtual Teams, Cultural Sensitivity, Organizational Structure, Diversity and Inclusion, Influencing, Human Resource Strategy, Business Ethics, Negotiation, Innovation, Business Communication
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Community Organizing, Compassion, Community Development, Community Outreach, Social Impact, Needs Assessment, Train The Trainer, Program Evaluation, Sustainable Development, Education and Training, Data Mapping, Initiative and Leadership, Empowerment, Curriculum Planning, Working With Children, Collaboration, Planning, Environmental Issue
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Logo Design, Branding, Brand Strategy, Graphic Design, Target Audience, Marketing Materials, Social Media, Scheduling, Presentations, Content Creation, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Building Codes, Construction, Laboratory Testing, Structural Engineering, Test Engineering, Laboratory Experience, Construction Engineering, Civil Engineering, Environmental Monitoring, Engineering Analysis, Virtual Environment, Experimentation, Research Reports, Structural Analysis, Analytical Testing, Engineering Practices, Penetration Testing, Engineering Calculations, Failure Analysis, Finite Element Methods
Advanced · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Intrusion Detection and Prevention, Role-Based Access Control (RBAC), AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Computing, Malware Protection, Threat Modeling, Cloud Security, Load Balancing, Security Engineering, User Accounts, Authorization (Computing), Identity and Access Management, Network Security, Information Systems Security, Cybersecurity, Encryption, Geographic Information Systems
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Information Architecture, UI/UX Research, Design Research, User Interface and User Experience (UI/UX) Design, Persona Development, Usability, Qualitative Research, Usability Testing, Surveys, Prototyping, Tree Maps, Interviewing Skills
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, PostgreSQL, Google Cloud Platform, Database Administration, Database Management, Virtual Private Networks (VPN), Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Logo Design, Adobe Express, Branding, Brand Strategy, Marketing Design, Collaborative Software, Graphic Design, Style Guides, Typography, Visual Design, Asset Management, Design Elements And Principles, Color Theory, Storytelling
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Health Policy, Data Presentation, Data Quality, Data Literacy, Data Visualization, Public Health, Health Equity, Health Care, Policy Development, Data Strategy, Public Health and Disease Prevention, Health Information Management, Policy Analysis, Data-Driven Decision-Making, Data Collection, Data Analysis, Data Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Engineering Management, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Safety Standards, Performance Improvement, Simulation and Simulation Software, Cost Estimation, Operational Excellence, Financial Planning
Beginner · Course · 1 - 4 Weeks