Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Exploratory Data Analysis, Model Deployment, Keras (Neural Network Library), Transfer Learning, Data Analysis, Data Preprocessing, Image Analysis, Deep Learning, Classification Algorithms, Applied Machine Learning, Computer Vision, Model Evaluation, Machine Learning, Performance Tuning
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Prompt Engineering, Amazon Bedrock, Retrieval-Augmented Generation, Generative AI, Model Evaluation, Embeddings, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Inclusion, Financial Regulation, Social Sciences, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Video Production, Videography, Photo/Video Production and Technology, Cinematography, Storytelling
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Compliance Management, Marketing Strategies, Market Dynamics, Market Analysis, Brand Management, Market Opportunities, Consumer Behaviour, Cultural Responsiveness, International Relations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, User Story, Customer Advocacy, Agile Project Management, Delegation Skills, Prioritization, Contract Management, Business Metrics
Intermediate · Course · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Incident Response, Business Continuity Planning, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, Business Risk Management, Disaster Recovery, Governance Risk Management and Compliance, Operational Risk, Investigation, Cyber Threat Intelligence, Continuous Monitoring, Cybersecurity, Vulnerability Management, Digital Forensics, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unix, Unix Commands, Shell Script, Bash (Scripting Language), Operating System Administration, Linux, File Systems, Operating Systems, Command-Line Interface, Performance Tuning, System Monitoring, System Programming, File Management, OS Process Management, System Configuration
Intermediate · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Data Integration, Tableau Software, Geographic Information Systems, Spatial Analysis, Data Manipulation, Data Analysis, Data Visualization Software, Data Transformation, Data Visualization, Interactive Data Visualization
Intermediate · Course · 1 - 3 Months