Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Application Development, Event-Driven Programming, Application Design, User Interface (UI), Program Development, Development Environment, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Personal Development, Human Development, Personal Attributes, Self-Awareness, Growth Mindedness, Lifelong Learning, Psychology, Emotional Intelligence, Social Sciences, Cultural Diversity, Sociology, Goal Setting
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Django (Web Framework), Model View Controller, Authentications, Chart.js, Data Import/Export, Full-Stack Web Development, Web Development, Data Modeling, Cascading Style Sheets (CSS), Responsive Web Design, Javascript, User Interface (UI), Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Animation and Game Design, Simulations
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Model Evaluation, Amazon Web Services, No-Code Development, Machine Learning, Supervised Learning, Cloud Platforms, Predictive Modeling, Amazon S3, Version Control, Data Preprocessing, Model Deployment
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Enablement, OpenAI, Development Environment, Game Design, Agentic systems, Web Scraping
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
Intermediate · Course · 1 - 3 Months

Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, LangChain, Embeddings, Real Time Data, Vision Transformer (ViT), Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: MITRE ATT&CK Framework, AI Security, Cyber Threat Intelligence, Cybersecurity, Threat Modeling, Threat Detection, Responsible AI, Artificial Intelligence, Anomaly Detection, Data Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Oracle Databases, Operational Databases, Database Administration, Database Management, Database Architecture and Administration, Relational Databases, Data Storage Technologies, Performance Tuning, Database Management Systems, User Accounts, Disaster Recovery, Data Management, Data Storage, Role-Based Access Control (RBAC), Identity and Access Management, Authentications
Intermediate · Course · 1 - 3 Months