Skills you'll gain: Prompt Engineering, Generative AI, Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, Retrieval-Augmented Generation, Generative Model Architectures, Microsoft Azure, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), AI Security, LLM Application, Application Deployment, Responsible AI, ChatGPT, Artificial Intelligence, Artificial Neural Networks, Deep Learning, Machine Learning

Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI

Skills you'll gain: Dashboard, Data Cleansing, Excel Formulas, Data Visualization, Microsoft Excel, Spreadsheet Software, Data Storytelling, Data Integrity, Technical Documentation, Business Intelligence, Depreciation, Finance, Loans, Financial Analysis, Automation

Skills you'll gain: Responsible AI, Data Ethics, AI Security, Governance Risk Management and Compliance, Compliance Management, Generative AI, Security Strategy, Governance, Compliance Auditing, Data Quality, Regulatory Compliance, Data Governance, Internal Auditing, Risk Management, Risk Analysis, Threat Modeling, Cloud Security, Policy Development, Cybersecurity, Stakeholder Management

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Unstructured Data, Analytics, Applied Machine Learning, Application Development

Skills you'll gain: Microsoft Excel, Excel Macros, Excel Formulas, Data Validation, Data Modeling, Spreadsheet Software, Verification And Validation, Data Integrity, Auditing, Dependency Analysis, Automation

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Data Storytelling, Data Presentation, Business Analytics, Excel Formulas, Ad Hoc Reporting, Analytics, Data Visualization, Data Analysis, Performance Reporting, Data Synthesis, Statistical Reporting, Analytical Skills, Scalability, Data Compilation, Data Manipulation, Operational Efficiency

Skills you'll gain: Financial Data, Microsoft Excel, Microsoft Office, Spreadsheet Software, Excel Formulas, Microsoft 365, Mortgage Loans, Loans, Timelines

Skills you'll gain: Data Pipelines, Real Time Data, Extract, Transform, Load, Dependency Analysis, System Monitoring, Data Processing, Event Monitoring, Debugging, Continuous Monitoring, Event-Driven Programming, Automation

Skills you'll gain: Predictive Modeling, Data Storytelling, Database Design, Dashboard, Predictive Analytics, MySQL, Data Presentation, Relational Databases, SQL, Tableau Software, Business Analytics, Business Metrics, Data Visualization Software, Process Development, Data Visualization, Business Analysis, Data Analysis, Big Data, Business Communication, Microsoft Excel

Skills you'll gain: Excel Formulas, Consolidation, Microsoft Excel, Model Optimization, Spreadsheet Software, Performance Tuning, Process Optimization, Performance Improvement, Financial Modeling, Performance Analysis

Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), CI/CD, Application Deployment, Network Troubleshooting, DevOps, Performance Tuning, Scalability, Continuous Integration, Containerization, Continuous Delivery, Continuous Deployment, Prometheus (Software), Package and Software Management, Authorization (Computing), Network Security, Network Performance Management, Identity and Access Management, Network Routing, Cyber Security Policies