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  • It Service Management

Results for "it service management"


  • D

    Dell

    Develop with Dell: IT Sales

    Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, General Sales Practices, Sales Presentations, Business Communication, Sales, Technical Sales, Data Centers, Phone Sales, Sales Development, Inside Sales, Outside Sales

    ★ 4.8 (36) · Beginner · Specialization · 1 - 3 Months

  • D

    Dell

    Dell Technologies IT Sales Representative

    Skills you'll gain: Selling Techniques, Sales Presentations, Closing (Sales), Sustainable Business, General Sales Practices, Sales Training, Consultative Approaches, Communication Strategies, Sales, Strategic Communication, Professional Development, Sales Development, Verbal Communication Skills, Customer Relationship Building, Sales Strategy, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content

    Beginner · Professional Certificate · 3 - 6 Months

  • P

    Pearson

    SQL for Any IT Professional

    Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Theory, Data Management, Database Management Systems, Databases, Database Development, Database Architecture and Administration, Data Integrity, Oracle Databases, Data Modeling, Data Access, Data Analysis, Data Manipulation, Data Structures, User Accounts

    Intermediate · Specialization · 1 - 4 Weeks

  • U

    University of Leeds

    Leadership and Change Management for Sustainability Success

    Skills you'll gain: Change Management, Strategic Leadership, Organizational Change, Leadership and Management, Leadership Studies, Business Leadership, Business Transformation, Organizational Leadership, Leadership Development, Leadership, Influencing, Corporate Sustainability, Communication Planning, Sustainable Business, Adaptability, Communication, Communication Strategies, Employee Engagement

    ★ 4.6 (16) · Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Choosing your AWS identity service

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services

    Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    ★ 5 (10) · Beginner · Specialization · 3 - 6 Months

  • M

    Microsoft

    Practical AI Strategy and Azure Service Selection

    Skills you'll gain: AI Product Strategy, Microsoft Azure, Decision Intelligence, AI literacy, Discussion Facilitation, Governance, Artificial Intelligence, Responsible AI, Decision Making, Model Deployment, Model Evaluation, Business Priorities, Business Requirements, Feasibility Studies, Risk Management, Project Risk Management, Project Documentation, Goal Setting, Requirements Analysis, Cost Management

    Intermediate · Course · 1 - 3 Months

  • V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Inbound Calls, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Purchasing, Communication

    ★ 4.4 (21) · Mixed · Course · 1 - 3 Months

  • G

    Google

    Google IT 지원 수료증 이수 과정

    Skills you'll gain: Operating System Administration, Network Security, IT Security Architecture, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, OSI Models, Cloud Management, Technical Support, Desktop Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP

    ★ 4.9 (37) · Beginner · Professional Certificate · 3 - 6 Months

  • P

    Packt

    Networking and Troubleshooting IT Systems

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers

    Beginner · Course · 1 - 3 Months

  • I

    Icahn School of Medicine at Mount Sinai

    Health Care IT: Challenges and Opportunities

    Skills you'll gain: Health Technology, Health Systems, Health Informatics, Health Care Administration, Health Care, Health Administration, Health Information Management, Telehealth, Clinical Informatics, Medical Records, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Electronic Medical Record System, Health Policy, Patient Communication, Interoperability, Patient-centered Care, Emerging Technologies

    ★ 4.6 (495) · Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Cloud Security for IT Professionals

    Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing, Security Information and Event Management (SIEM), Cloud Deployment, Cloud Computing Architecture, Cloud Management, Secure Coding, Threat Detection, Cloud Solutions, Cloud Infrastructure, Network Security, Application Security, Data Security, Encryption, Event Monitoring, Security Testing, Cloud Applications, Data Encryption Standard

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it service management courses

  • Develop with Dell: IT Sales: Dell
  • Dell Technologies IT Sales Representative: Dell
  • SQL for Any IT Professional: Pearson
  • Leadership and Change Management for Sustainability Success: University of Leeds
  • Choosing your AWS identity service: Amazon Web Services
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Practical AI Strategy and Azure Service Selection: Microsoft
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Google IT 지원 수료증 이수 과정: Google
  • Networking and Troubleshooting IT Systems: Packt

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