Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Marketing Materials, Marketing Collateral, Marketing Design, Canva (Software), Cross-Channel Marketing, Promotional Materials, Integrated Marketing Communications, Brochures, Graphic Design, Advertising Campaigns, Layout Design, Digital Design, Style Guides, Typography, Branding, Digital Advertising
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Presentations, Canva (Software), Typography, Target Audience, Data Visualization, Infographics, Graphic and Visual Design, Communication, Strategic Communication, Timelines, Storytelling, Design, Layout Design
Beginner · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Management Consulting, Organizational Change, Analysis
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Electronic Systems, Basic Electrical Systems, Electrical Engineering, Applied Mathematics, Hardware Design, Electronics, Electronic Components, Mathematical Modeling, Simulation and Simulation Software, Engineering Analysis, Analysis, High Voltage, Grant Applications
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Generative AI Agents, Agentic systems, Game Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Video Game Development, Animation and Game Design, Generative AI, Game Theory, Design, Design and Product
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Embedded Software, Embedded Systems, Pseudocode, Hardware Architecture, Computer Architecture, Software Design, Systems Design, Software Design Patterns, Systems Integration, Programming Principles, Event-Driven Programming, Program Development, Real Time Data, Peripheral Devices
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Computer-Aided Design, Design Strategies, Prototyping, Production Process, Design, 3D Modeling, Materials science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Google Cloud Platform, PostgreSQL, Operational Databases, Data Validation, Data Integrity, Virtual Private Networks (VPN)
Beginner · Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Computational Logic, Laboratory Experience, Technical Standard
Build toward a degree
Beginner · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Data Ethics, Data Storytelling, Presentations, Technical Communication, Artificial Intelligence, Stakeholder Communications, Ethical Standards And Conduct, Case Studies, Accountability, Risk Mitigation, Governance, Design, Stakeholder Analysis, Risk Management, Project Documentation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Experimentation, Research Design, Statistical Analysis, Data Ethics, Statistical Modeling, Data Science, A/B Testing, Data Analysis, Quantitative Research, Regression Analysis, Statistical Inference, Probability & Statistics, Sample Size Determination, Linear Algebra, Calculus
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours