Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Board Infinity
Skills you'll gain: Deepseek, DeepSeek API, LangChain, LLM Application, Generative AI Agents, Model Evaluation, Application Programming Interface (API), Text Mining
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Model Deployment, Keras (Neural Network Library), Transfer Learning, Data Analysis, Data Preprocessing, Image Analysis, Deep Learning, Classification Algorithms, Applied Machine Learning, Computer Vision, Model Evaluation, Machine Learning, Performance Tuning
Intermediate · Course · 3 - 6 Months

LearnKartS
Skills you'll gain: Prompt Engineering, Amazon Bedrock, Retrieval-Augmented Generation, Generative AI, Model Evaluation, Embeddings, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Inclusion, Financial Regulation, Social Sciences, Case Studies
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Data Literacy, Data Analysis, Trend Analysis, Data Presentation, Analytical Skills, Analysis, Data Visualization, Logical Reasoning, Arithmetic, Estimation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Office (PMO), Benefits Administration, Cost Benefit Analysis, Project Management Institute (PMI) Methodology, Resource Management, Scheduling, Change Management, Procurement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Mapping, File Transfer Protocol (FTP), Middleware, IBM WebSphere MQ, Transaction Processing, Integration Testing, Fraud detection, Web Services, Data Validation, Simple Object Access Protocol (SOAP), Data Integration, Business Process Automation, Process Driven Development, Scenario Testing, Test Case, Oracle Databases, Service Oriented Architecture, Enterprise Architecture, API Testing, Business
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Android Jetpack, Data Storage Technologies, Application Programming Interface (API), Application Deployment
Intermediate · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Compliance Management, Marketing Strategies, Market Dynamics, Market Analysis, Brand Management, Market Opportunities, Consumer Behaviour, Cultural Responsiveness, International Relations
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Course Development, Curriculum Development, Content Development and Management, Instructional Design, Training Programs, Performance Metric, Experience Design, Student Engagement, Goal Setting
Beginner · Course · 1 - 4 Weeks