Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Sales Presentation, Data Centers, Customer Insights, Interviewing Skills, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Experience, User Flows, User Experience Design, Usability, Miro AI, User Centered Design, Process Mapping, User Research, User Feedback, Brand Awareness, Business Intelligence
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Data Store, Cloud API, Health Information Management, Health Informatics, Application Programming Interface (API), Health Care, Cloud-Based Integration, Cloud Computing, Health Technology
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, Data Infrastructure, Event Monitoring, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Cloud Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Responsible AI, MLOps (Machine Learning Operations), Data Preprocessing, Model Deployment, Jenkins, Apache Mahout, AI Security, Applied Machine Learning, Classification Algorithms, Java, Continuous Deployment, Java Programming, Federated Learning, Artificial Intelligence, Model Evaluation, Deep Learning, Machine Learning, Spring Boot, Natural Language Processing, Reinforcement Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Lakes, Data Governance, Operational Databases, Metadata Management, Google Cloud Platform, Data Management, Data Architecture, Data Warehousing, Advanced Analytics, Cloud Storage, Data Integration, Data Security, Analytics, Data Processing, Applied Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud API, Google Cloud Platform, Natural Language Processing, API Testing, Self Service Technologies, Communication
Beginner · Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Security, Amazon Web Services, Cloud Management, Cyber Governance, Security Controls, Amazon CloudWatch, Data Governance, Governance, Governance Risk Management and Compliance, Compliance Management, Multi-Tenant Cloud Environments, Continuous Monitoring, Risk Control, Account Management, Threat Detection, Automation, Configuration Management, Budget Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Query Languages, Google Cloud Platform, NoSQL, Cloud Storage, Exploratory Data Analysis, Data Import/Export, Cloud Computing, Data Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Computer Hardware, SQL, Database Design, Hardware Troubleshooting, Databases, Computer Networking, Relational Databases, Network Protocols, Information Technology, Network Routers, Wireless Networks, System Configuration, Peripheral Devices
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Intrusion Detection and Prevention, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Penetration Testing, Vulnerability Assessments, Firewall, Exploitation techniques, Human Factors (Security)
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Metrics, Analytics, Business Analytics, Business Intelligence, Performance Metric, Marketing Analytics, Big Data, Key Performance Indicators (KPIs), Data Analysis, Web Analytics, Case Studies, Data-Driven Decision-Making, Cash Flows
Mixed · Course · 1 - 3 Months