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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Administration with Cloud Foundry: Scale a Web Application

    Skills you'll gain: Cloud Foundry, Cloud Applications, Cloud Platforms, Command-Line Interface, Platform As A Service (PaaS), Cloud Development, User Accounts, Cloud Management, Cloud Deployment, Scalability, Web Development Tools, Cloud Computing, Network Troubleshooting

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Cloud FinOps Strategies

    Skills you'll gain: Billing Systems, Billing, Cloud Management, Cost Management, Cost Control, Budget Management, Financial Management, Budgeting, Virtual Machines, Cloud Computing, Cost Accounting, Expense Management, Cost Reduction, Virtualization and Virtual Machines, Case Studies, Financial Analysis, Resource Utilization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Complete ASP.NET Core and Entity Framework Development

    Skills you'll gain: Cloud Deployment, Object-Relational Mapping, Application Frameworks, Full-Stack Web Development, Software Configuration Management, Application Design, Development Environment, Microsoft Visual Studio, User Interface (UI), Microsoft Development Tools, Application Development, Authorization (Computing), HTML and CSS, Maintainability, Data Modeling, Data Migration, Data Mapping, Business Logic, Web Servers, Debugging

    Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    Kanban for Software Project Management

    Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Getting Started with Neo4J Enterprise on Google Cloud

    Skills you'll gain: Query Languages, Google Cloud Platform, NoSQL, Cloud Storage, Exploratory Data Analysis, Data Import/Export, Cloud Computing, Data Analysis

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Otimizando o Marketing Digital

    Skills you'll gain: Campaign Management, Advertising Campaigns, Consumer Behaviour, Digital Marketing, Marketing Strategies, Marketing Effectiveness, Marketing Planning, Return On Investment, Media Planning, Performance Reporting, Customer Insights, Marketing Analytics, Customer Analysis, Customer experience improvement, Customer Engagement, Marketing Communications, Target Audience, Product Lifecycle Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Microsoft Power Platform: Extend the user experience

    Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Azure, Microsoft 365, Platform As A Service (PaaS), No-Code Development, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Dashboard, Data Integration, Business Process Automation, Security Controls

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tencent Cloud

    Tencent Cloud SysOps Associate

    Skills you'll gain: Cloud Management, Data Storage, Serverless Computing, Cloud Computing, Scalability, Cloud Infrastructure, System Monitoring, Load Balancing, Virtual Networking, Cloud Security, Cloud Deployment, Database Management, Identity and Access Management, Data Migration

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Resilient Solutions and Security Controls

    Skills you'll gain: Amazon Web Services, Disaster Recovery, Amazon Elastic Compute Cloud, Firewall, Network Security, Cloud Security, Application Security, Cloud Solutions, Scalability, Security Controls, Network Troubleshooting, Amazon CloudWatch, Network Administration, Identity and Access Management, Virtual Private Networks (VPN)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Marketing Science e Estratégia de Marketing

    Skills you'll gain: Strategic Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Marketing Analytics, Target Market, Customer Insights, Data-Driven Decision-Making, Value Propositions, Market Data

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    U

    University of the Arts London

    Fashion Values: Nature

    Skills you'll gain: Sustainable Business, Sustainable Development, Community Organizing, Sustainable Systems, Corporate Sustainability, Creative Thinking, Sustainability Standards, Systems Thinking, Design, Ideation, Case Studies, Prototyping

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    AWS Certified DevOps Engineer - Professional

    Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring

    Advanced · Course · 1 - 3 Months

Searches related to customer service

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In summary, here are 10 of our most popular customer service courses

  • Administration with Cloud Foundry: Scale a Web Application: Coursera
  • Cloud FinOps Strategies: Board Infinity
  • Complete ASP.NET Core and Entity Framework Development: Packt
  • Kanban for Software Project Management: Packt
  • Getting Started with Neo4J Enterprise on Google Cloud: Google Cloud
  • Otimizando o Marketing Digital: Fundação Instituto de Administração
  • Microsoft Power Platform: Extend the user experience: Whizlabs
  • Tencent Cloud SysOps Associate: Tencent Cloud
  • AWS: Resilient Solutions and Security Controls: Whizlabs
  • Marketing Science e Estratégia de Marketing: Fundação Instituto de Administração

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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