Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Cloud Foundry, Cloud Applications, Cloud Platforms, Command-Line Interface, Platform As A Service (PaaS), Cloud Development, User Accounts, Cloud Management, Cloud Deployment, Scalability, Web Development Tools, Cloud Computing, Network Troubleshooting
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Billing Systems, Billing, Cloud Management, Cost Management, Cost Control, Budget Management, Financial Management, Budgeting, Virtual Machines, Cloud Computing, Cost Accounting, Expense Management, Cost Reduction, Virtualization and Virtual Machines, Case Studies, Financial Analysis, Resource Utilization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Object-Relational Mapping, Application Frameworks, Full-Stack Web Development, Software Configuration Management, Application Design, Development Environment, Microsoft Visual Studio, User Interface (UI), Microsoft Development Tools, Application Development, Authorization (Computing), HTML and CSS, Maintainability, Data Modeling, Data Migration, Data Mapping, Business Logic, Web Servers, Debugging
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Query Languages, Google Cloud Platform, NoSQL, Cloud Storage, Exploratory Data Analysis, Data Import/Export, Cloud Computing, Data Analysis
Beginner · Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Campaign Management, Advertising Campaigns, Consumer Behaviour, Digital Marketing, Marketing Strategies, Marketing Effectiveness, Marketing Planning, Return On Investment, Media Planning, Performance Reporting, Customer Insights, Marketing Analytics, Customer Analysis, Customer experience improvement, Customer Engagement, Marketing Communications, Target Audience, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Azure, Microsoft 365, Platform As A Service (PaaS), No-Code Development, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Dashboard, Data Integration, Business Process Automation, Security Controls
Intermediate · Course · 1 - 4 Weeks

Tencent Cloud
Skills you'll gain: Cloud Management, Data Storage, Serverless Computing, Cloud Computing, Scalability, Cloud Infrastructure, System Monitoring, Load Balancing, Virtual Networking, Cloud Security, Cloud Deployment, Database Management, Identity and Access Management, Data Migration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, Disaster Recovery, Amazon Elastic Compute Cloud, Firewall, Network Security, Cloud Security, Application Security, Cloud Solutions, Scalability, Security Controls, Network Troubleshooting, Amazon CloudWatch, Network Administration, Identity and Access Management, Virtual Private Networks (VPN)
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Marketing Analytics, Target Market, Customer Insights, Data-Driven Decision-Making, Value Propositions, Market Data
Beginner · Course · 1 - 4 Weeks

University of the Arts London
Skills you'll gain: Sustainable Business, Sustainable Development, Community Organizing, Sustainable Systems, Corporate Sustainability, Creative Thinking, Sustainability Standards, Systems Thinking, Design, Ideation, Case Studies, Prototyping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring
Advanced · Course · 1 - 3 Months