Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Business Operations, Business Process, Operations Management, Business Process Improvement, Operational Efficiency, Technology Strategies, Business Development, Growth Strategies, Customer experience improvement, Business Strategy, Competitive Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, Devops Tools, Software Configuration Management, User Accounts, Application Programming Interface (API), Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Feature Engineering, Deep Learning, PyTorch (Machine Learning Library), Convolutional Neural Networks, Natural Language Processing, Data Preprocessing, Artificial Neural Networks, Transfer Learning, Recurrent Neural Networks (RNNs), Artificial Intelligence, Computer Vision, Jupyter, Predictive Modeling, Machine Learning, Model Evaluation, Data Transformation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: PyTorch (Machine Learning Library), Unsupervised Learning, Reinforcement Learning, Supervised Learning, Dimensionality Reduction, Statistical Machine Learning, Machine Learning, Machine Learning Software, Convolutional Neural Networks, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Transfer Learning, Decision Tree Learning, Classification Algorithms, Random Forest Algorithm, Autoencoders, Predictive Modeling, Feature Engineering
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Governance, Talent Management, Competitive Analysis, Sales Operations, Sales Management, Sales Strategy, Sales, Market Share, Sales Enablement, Organizational Structure, Workforce Planning, Performance Improvement, Performance Measurement, Operational Excellence, Talent Acquisition, Strategic Marketing, Compensation Strategy, Brand Strategy, Revenue Management, Disaster Recovery
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Constructive Feedback, Cooperation, Contract Negotiation, Collaboration, Professional Development, Professionalism, Goal Setting, Rapport Building, Planning, Negotiation, Persistence, Self-Motivation, Strong Work Ethic, Stress Management, Motivational Skills, Enthusiasm, Creativity, Presentations, Communication
Beginner · Course · 1 - 4 Weeks