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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Coursera

    Facebook Live: Real-Time Engagement

    Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support

    Beginner · Course · 1 - 4 Weeks

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    Packt

    The Power of the Agile Business Analyst

    Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization

    Intermediate · Course · 1 - 3 Months

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    Google Cloud

    Work with Gemini Models in BigQuery - Français

    Skills you'll gain: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
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    Goldman Sachs

    Goldman Sachs 10,000 Women के साथ, संचालन के मूल सिद्धांत

    Skills you'll gain: Process Mapping, Process Analysis, Business Operations, Business Process, Operations Management, Business Process Improvement, Operational Efficiency, Technology Strategies, Business Development, Growth Strategies, Customer experience improvement, Business Strategy, Competitive Analysis

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
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    Coursera

    Dashboard Customization with Jenkins: Track Health Metrics

    Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, Devops Tools, Software Configuration Management, User Accounts, Application Programming Interface (API), Authorization (Computing)

    Intermediate · Guided Project · Less Than 2 Hours

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    Google Cloud

    Streaming Data to Bigtable

    Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation

    Beginner · Project · Less Than 2 Hours

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    EDUCBA

    Deep Learning: Build & Optimize Neural Networks

    Skills you'll gain: Feature Engineering, Deep Learning, PyTorch (Machine Learning Library), Convolutional Neural Networks, Natural Language Processing, Data Preprocessing, Artificial Neural Networks, Transfer Learning, Recurrent Neural Networks (RNNs), Artificial Intelligence, Computer Vision, Jupyter, Predictive Modeling, Machine Learning, Model Evaluation, Data Transformation

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Authentication, E-Commerce Features & Order Management

    Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

    Intermediate · Course · 1 - 3 Months

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    Northeastern University

    Statistical Learning for Engineering Part 2

    Skills you'll gain: PyTorch (Machine Learning Library), Unsupervised Learning, Reinforcement Learning, Supervised Learning, Dimensionality Reduction, Statistical Machine Learning, Machine Learning, Machine Learning Software, Convolutional Neural Networks, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Transfer Learning, Decision Tree Learning, Classification Algorithms, Random Forest Algorithm, Autoencoders, Predictive Modeling, Feature Engineering

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Sales Structures, Systems & Excellence

    Skills you'll gain: Governance, Talent Management, Competitive Analysis, Sales Operations, Sales Management, Sales Strategy, Sales, Market Share, Sales Enablement, Organizational Structure, Workforce Planning, Performance Improvement, Performance Measurement, Operational Excellence, Talent Acquisition, Strategic Marketing, Compensation Strategy, Brand Strategy, Revenue Management, Disaster Recovery

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    كيفية العمل على تفاصيل الموقع واللغة مع رؤى جمهور فيسبوك

    Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics

    Beginner · Guided Project · Less Than 2 Hours

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    Skillshare

    Navigate Your Dream Studio Job: Thrive in 3D Animation

    Skills you'll gain: Constructive Feedback, Cooperation, Contract Negotiation, Collaboration, Professional Development, Professionalism, Goal Setting, Rapport Building, Planning, Negotiation, Persistence, Self-Motivation, Strong Work Ethic, Stress Management, Motivational Skills, Enthusiasm, Creativity, Presentations, Communication

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Facebook Live: Real-Time Engagement: Coursera
  • The Power of the Agile Business Analyst: Packt
  • Work with Gemini Models in BigQuery - Français: Google Cloud
  • Goldman Sachs 10,000 Women के साथ, संचालन के मूल सिद्धांत: Goldman Sachs
  • Dashboard Customization with Jenkins: Track Health Metrics: Coursera
  • Streaming Data to Bigtable: Google Cloud
  • Deep Learning: Build & Optimize Neural Networks: EDUCBA
  • Authentication, E-Commerce Features & Order Management: Packt
  • Statistical Learning for Engineering Part 2: Northeastern University
  • Sales Structures, Systems & Excellence: EDUCBA

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