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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: Free Trial
    Free Trial
    I

    IBM

    GenAI for Execs & Business Leaders: Integration Strategy

    Skills you'll gain: AI Enablement, Responsible AI, Return On Investment, Data Strategy, Business Leadership, Generative AI, Business Strategy, Scalability, Compliance Management, Data-Driven Decision-Making, Artificial Intelligence, Marketing Automation, Human Resources, Solution Design, Information Technology Operations

    4.9
    Rating, 4.9 out of 5 stars
    ·
    116 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI CERTs

    Design Strategy, Future Trends & Implementation with AI

    Skills you'll gain: Responsible AI, User Interface and User Experience (UI/UX) Design, User Experience Design, Artificial Intelligence, Design Thinking, UI/UX Research, Experience Design, Persona (User Experience), User Centered Design, Design Reviews, User Interface (UI), Design Research, User Interface (UI) Design, Wireframing, Prompt Patterns, Prototyping, Presentations, User Story, Professional Development, Storyboarding

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Hotel Digital Marketing and Social Media Strategy

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Social Media Content, Search Engine Optimization, Social Media Strategy, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Storytelling, Instagram, Key Performance Indicators (KPIs), Customer Engagement

    3.8
    Rating, 3.8 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Build and Execute an Organisational AI Strategy

    Skills you'll gain: AI Enablement, Responsible AI, Generative AI, Organizational Strategy, Strategic Leadership, Business Strategy, Artificial Intelligence, Governance, Regulation and Legal Compliance, Innovation, Operational Efficiency, Performance Improvement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals-Português Brasileiro

    Skills you'll gain: Help Desk Support, Cloud Management, Technical Support and Services, Google Cloud Platform, Technical Support, Service Level, Cloud Services, Issue Tracking, Technical Communication, Personally Identifiable Information, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Business Strategy and Value Creation In Action

    Skills you'll gain: Business Strategy, Corporate Strategy, Strategic Thinking, Strategic Planning, Business Planning, Organizational Strategy, Business, Competitive Analysis, Strategic Marketing, Growth Strategies, Strategic Decision-Making, New Business Development, Value Propositions, Strategic Prioritization

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Product Support, Service Level, Technical Support and Services, Technical Support, Technical Communication, Issue Tracking, Record Keeping, File Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Practical AI and prompting for customer care professionals

    Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, LLM Application, Customer Service, Customer experience improvement, Ideation, Business Transformation, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Innovation Strategy with Goldman Sachs 10,000 Women

    Skills you'll gain: Market Research, New Product Development, Product Development, Entrepreneurship, Product Design, Innovation, Focus Group, Market Analysis, Business Development, Product Testing, Logistics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    84 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Social Impact Strategy: Tools for Entrepreneurs and Innovators

    Skills you'll gain: Social Impact, Design Thinking, Performance Measurement, Human Centered Design, Sustainable Development, Innovation, Entrepreneurship, Business Modeling, Project Performance, Strategic Thinking, Organizational Structure, Needs Assessment, Growth Strategies, Market Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Purpose-Driven Leadership for Strategy and Innovation

    Skills you'll gain: Strategic Thinking, Strategic Leadership, Visionary, Organizational Strategy, Organizational Leadership, Strategic Decision-Making, Business Leadership, Innovation, Business Transformation, Complex Problem Solving, Organizational Change, Team Motivation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Getting Started with Liquid to Customize the Looker User Experience

    Skills you'll gain: Systems Integration, Google Cloud Platform, Data Analysis

    Intermediate · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • GenAI for Execs & Business Leaders: Integration Strategy: IBM
  • Design Strategy, Future Trends & Implementation with AI: AI CERTs
  • Hotel Digital Marketing and Social Media Strategy: Starweaver
  • Build and Execute an Organisational AI Strategy: Coursera
  • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
  • Business Strategy and Value Creation In Action: Northeastern University
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Practical AI and prompting for customer care professionals: AI Business School
  • Innovation Strategy with Goldman Sachs 10,000 Women : Goldman Sachs
  • Social Impact Strategy: Tools for Entrepreneurs and Innovators: University of Pennsylvania

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