Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Content Scheduling, Customer Relationship Management (CRM) Software, Social Media Management, Web Presence, Social Media Marketing, Digital Marketing Tools, Social Media Content, Customer Communications Management, Customer Engagement, Brand Management, Digital Communications
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Leadership Studies, Management Consulting, Leadership, Consultative Approaches, Organizational Leadership, Corporate Communications, Strategic Communication, Communication Planning, Mitigation, Trend Analysis, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Administration, Hospital Experience, Health Administration, Medical Management, Health Systems, Administration, Care Management, Health Care, Healthcare Industry Knowledge, Care Coordination, Coordination
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales, Sales Strategy, Sales Training, Sales Enablement, Marketing Automation, Sales Management, Sales Pipelines, Selling Techniques, Social Media Marketing, Lead Generation, Social Media, Social Media Campaigns, Customer Relationship Management (CRM) Software, Storytelling, Persona Development, Global Marketing, Target Audience, Trend Analysis, Competitive Intelligence, Benchmarking
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: SQL Server Integration Services (SSIS), Extract, Transform, Load, Data Warehousing, Data Transformation, Data Manipulation, Data Analysis, Microsoft SQL Servers, Data Integration, Data Mining, Advanced Analytics, Pivot Tables And Charts, Data Processing, SQL, Data Pipelines, Dataflow, Workflow Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Conversion Funnel Analysis, Strategic Prioritization, Web Analytics, Product Roadmaps, Business Analytics, Analytics, Product Management, Predictive Modeling, Prioritization, Customer Analysis, Root Cause Analysis, Performance Analysis, Forecasting, User Flows, Performance Metric, Customer Retention, Data Capture, Resource Allocation, Statistical Methods
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Transportation, Supply Chain, and Logistics, Inventory and Warehousing, Supplier Risk Management, Supply Chain Systems, Supply Chain Management, Supply Chain, Business Continuity, Supply Chain Planning, Inventory Management System, Responsible AI, Forecasting, AI Enablement, Predictive Analytics, Logistics, Data Ethics, Automation, AI Integrations, Logistics Management, Risk Mitigation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Business Transformation, Open Mindset, Adaptability, Change Management, Innovation, Strategic Leadership, Influencing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Sales Process, General Sales Practices, Generative AI Agents, Sales Management, Sales, Data Ethics, Business Ethics, Forecasting, Customer Relationship Management, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Intel
Skills you'll gain: AI Enablement, Business Technologies, Complex Problem Solving, AI Product Strategy, Competitive Intelligence, Digital Transformation, Technology Strategies, Case Studies, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, B2B Sales
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Services, Bank Regulations, Financial Regulation, Banking, Regulatory Compliance, Customer experience strategy (CX), Market Intelligence, FinTech, Financial Systems, Risk Management Framework, Risk Management, Digital Transformation, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, AI Enablement, Emerging Technologies
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Digital Marketing, Target Audience, Data-Driven Marketing, Search Engine Optimization, Social Media Content, Social Media, Email Marketing, Marketing Strategy and Techniques, Marketing Strategies, Social Media Strategy, Digital Brand Strategy, Social Media Marketing, Marketing Analytics, Marketing, Digital Marketing Tools, Web Analytics and SEO, Business Marketing, Web Analytics, Business Development, Business
Beginner · Course · 1 - 3 Months