Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours
Kennesaw State University
Skills you'll gain: Social Impact, Corporate Sustainability, Sustainable Development, Sustainable Business, Environmental Issue, Positive Behavior Support, Advertising, Change Management, Sustainability Standards, Influencing, Consumer Behaviour, Behavior Management, Marketing Psychology, Marketing Communications, Promotional Strategies, Marketing, Behavioral Management
★ 5 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management Framework, Authentications, Security Management, Threat Management, Security Strategy, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Role-Based Access Control (RBAC), Single Sign-On (SSO), Data Ethics, Information Technology Operations, Computer Security Awareness Training, Security Assertion Markup Language (SAML), Data Security, User Provisioning, Multi-Factor Authentication, Change Control
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Deployment, Fine-tuning, PyTorch (Machine Learning Library), Model Evaluation, Model Training, Vision Transformer (ViT), Model Optimization, Transfer Learning, MLOps (Machine Learning Operations), Natural Language Processing, Debugging, Containerization, Kubernetes, Docker (Software), Distributed Computing, Performance Tuning, Tensorflow, Deep Learning, Cloud Computing, Data Pipelines
Advanced · Specialization · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Market Analysis, Microsoft Copilot, Marketing Planning, Marketing, Marketing Strategy and Techniques, Content Marketing, Data Ethics, Customer Analysis, Business Marketing, Marketing Communications, Generative AI, Strategic Thinking, AI Workflows, AI Personalization, Market Trend, Strategic Communication, Digital Marketing, Content Creation, Business Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Customer Analysis, Model Training, Logistic Regression, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, E-Commerce, Big Data, Data Access, Applied Machine Learning, Data Analysis, Classification Algorithms
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, AI Orchestration, Salesforce Development, Salesforce, Agentic Workflows, Generative AI Agents, AI Integrations, Coordinating, Enterprise Application Management, Context Engineering, Agentic systems, Coordination, Generative AI, Software Testing, Performance Testing, Enterprise Architecture, Data Architecture, Model Evaluation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Postman API Platform, Test Automation, Data Mapping, Application Deployment, Test Tools, Scripting, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Simple Object Access Protocol (SOAP), Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lead Generation, Personalized Campaigns, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, Sales Process, Prospecting and Qualification, AI Personalization, Email Automation, Performance Analysis, B2B Sales, Anthropic Claude, Marketing Automation, LinkedIn, Email Marketing, Customer Relationship Management (CRM) Software, Artificial Intelligence
Intermediate · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Self-Discipline, Time Management, Stress Management, Resilience, Productivity, Personal Development, Decisiveness, Mindfulness, Behavioral Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Embeddings, Natural Language Processing, Keras (Neural Network Library), Generative AI, Generative Model Architectures, Artificial Neural Networks, Data Preprocessing, Text Mining, Model Evaluation, Tensorflow, Model Training
Mixed · Course · 1 - 4 Weeks