
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Computing, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Performance Management, API Gateway, System Monitoring, Application Programming Interface (API), Patch Management, Package and Software Management, Configuration Management, Release Management, Hybrid Cloud Computing, Google Cloud Platform, Kubernetes, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Security Controls, Cloud Deployment, Scalability, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: Programming Principles, Computer Programming, Object Oriented Design, Object Oriented Programming (OOP), Performance Tuning, Data Structures, Code Reusability, Other Programming Languages, Java Programming, Java, Program Development, Computational Thinking, Computer Science, Algorithms, Theoretical Computer Science, Animations
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Management, Cloud Security, Star Schema, Performance Tuning, System Configuration, Transact-SQL, Data Modeling, Cloud Computing Architecture, Extract, Transform, Load, Data Security, Database Architecture and Administration, Apache Spark, Data Integration, Data Pipelines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Statements, Microsoft Excel, Excel Formulas, Balance Sheet, Ledgers (Accounting), Financial Statement Analysis, Financial Data, Income Statement, Bookkeeping, Data Entry, Financial Reporting, Financial Accounting, Profit and Loss (P&L) Management, Spreadsheet Software, Month End Closing
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: WordPress, Content Management Systems, Content Management, Web Content, Web Design and Development, Web Presence, Content Creation, Control Panels, Creativity
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, C# (Programming Language), Cloud Storage, Cloud Development, Cloud Applications, Distributed Computing, Communication Systems, Event-Driven Programming, Communication, Real Time Data, Data Management
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Music, Sensory Systems Analysis, Music Theory, Aesthetics, World Music, Cultural Diversity, Physiology, Biology
Mixed · Course · 1 - 3 Months