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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Engajamento, Conversão e o Consumidor

    Skills you'll gain: Marketing Analytics, Data Visualization, Sales Strategy, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Engagement, Analytics, Consumer Behaviour, Market Analysis, Regression Analysis, Statistical Analysis, Exploratory Data Analysis, Pandas (Python Package), Decision Tree Learning, Decision Making, Logistic Regression, Artificial Neural Networks

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    The Learning Innovation Network

    Skills you'll gain: Educational Materials, Classroom Management, Course Development, Blended Learning, Teaching, Instructional Design, Instructional Strategies, Innovation, Pedagogy, Student Engagement, Resource Utilization, Network Planning And Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Roles and Responsibilities of a Sales Representative

    Skills you'll gain: Account Management, Sales Process, Process Mapping, Customer Relationship Management (CRM) Software, Sales Management, Customer Relationship Management, Prospecting and Qualification, Customer Retention, Sales, Sales Strategy, New Business Development, Organizational Structure, Upselling, Prioritization

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Terraform in AWS from Basics to Guru: Unit 1

    Skills you'll gain: Terraform, Infrastructure as Code (IaC), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, AWS Identity and Access Management (IAM), Firewall, Command-Line Interface, Automation, Key Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Google Cloud

    Scaling Microservices App: Migration to Redis Enterprise on Google Cloud

    Skills you'll gain: Redis, Terraform, Infrastructure as Code (IaC), Scalability, Google Cloud Platform, Patch Management, Cloud Management, Microservices, Kubernetes, Cloud Deployment, Data Migration

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Gen AI - RAG Application Development using LlamaIndex

    Skills you'll gain: Large Language Modeling, Retrieval-Augmented Generation, LLM Application, Embeddings, Agentic systems, Application Development, Data Pipelines, Data Integration, Development Environment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Market Research & Business Intelligence Mastery

    Skills you'll gain: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Business Research, Research Reports, Research Design, Competitive Analysis, Market Intelligence, Quantitative Research, Consumer Behaviour, Global Marketing, Market Trend, Surveys, Customer Analysis, Analytical Skills, Case Studies, Report Writing, Business Strategy

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Maximizing the Generative AI Value

    Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Java Spring Boot Case Study - Appointment Management System

    Skills you'll gain: JUnit, Apache Maven, Model View Controller, Unit Testing, Spring Boot, Restful API, Data Persistence, Software Testing, Java, Back-End Web Development, Front-End Web Development, Authentications, Data Modeling, Business Logic

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    DeepSeek R1 AI: 25 Real World Projects in AI for Beginners

    Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Marketing e a Jornada do Cliente

    Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Consumer Behaviour, Marketing Effectiveness, Customer Insights, Digital Marketing, Sales Process, Content Strategy, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, AWS CloudFormation, Amazon Web Services, Identity and Access Management, Cloud Hosting, AWS Kinesis, Cloud Applications, Amazon DynamoDB, Secure Coding, Cloud Deployment, Command-Line Interface, Cloud Development, Scalability, Microservices, Serverless Computing, Application Programming Interface (API), Data Storage Technologies

    Intermediate · Specialization · 1 - 3 Months

Searches related to customer service

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1…290291292…389

In summary, here are 10 of our most popular customer service courses

  • Engajamento, Conversão e o Consumidor: Fundação Instituto de Administração
  • The Learning Innovation Network: Politecnico di Milano
  • Roles and Responsibilities of a Sales Representative : Zoho Corporation
  • Terraform in AWS from Basics to Guru: Unit 1: Pearson
  • Scaling Microservices App: Migration to Redis Enterprise on Google Cloud: Google Cloud
  • Gen AI - RAG Application Development using LlamaIndex: Packt
  • Market Research & Business Intelligence Mastery: EDUCBA
  • Maximizing the Generative AI Value: Coursera
  • Java Spring Boot Case Study - Appointment Management System: EDUCBA
  • DeepSeek R1 AI: 25 Real World Projects in AI for Beginners: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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