• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • C

    Coursera

    ThoughtSpot-Based BI Analytics

    Skills you'll gain: Dashboard, Dashboard Creation, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Presentation, Business Analytics, Data Literacy, Advanced Analytics, Analytics, Trend Analysis, Data-Driven Decision-Making, Forecasting, Stakeholder Communications, AI Enablement, Data Analysis, Real Time Data

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Colorado Boulder

    Data Wrangling with Python Project

    Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Data Integration, Data Processing, Data Collection, Data Preprocessing, Data Validation, Data Cleansing, Data Quality, Data Analysis, Data Manipulation, Data Transformation, Data Pipelines, Pivot Tables And Charts, Statistical Visualization, Data Visualization, Quality Assurance, Statistical Analysis, Descriptive Statistics, Data Mining

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Skillshare

    Leadership: Implementing DEI at Your Company

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Diversity and Inclusion, Diversity Programs, Diversity Awareness, Workplace inclusivity, Organizational Leadership, Leadership Development, Strategic Leadership, Organizational Change, Organizational Effectiveness, Case Studies, Goal Setting

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Marketing Fundamentals Mastery: Apply, Analyze & Evaluate

    Skills you'll gain: Communication Planning, Marketing Strategies, Marketing Strategy and Techniques, Performance Measurement, Strategic Communication, Digital Marketing, Digital Media Strategy, Target Audience, Market Analysis, Performance Metric, Business, Communication, Product Promotion, Decision Making, Analytical Skills, Research

    5 stars, 12 reviews, Mixed, Course, 1 - 3 Months

    ★ 5 (12) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • F

    Fundação Instituto de Administração

    Marketing e a Jornada do Cliente

    Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Customer Insights, Journey Mapping, Digital Marketing, Digital Media Strategy, Sales Strategy, Conversion Funnel Analysis, Content Strategy, Digital Advertising, Brand Strategy, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    AI for Non-Technical Professionals

    Skills you'll gain: Responsible AI, Google Gemini, Generative AI, ChatGPT, Anthropic Claude, AI Enablement, AI literacy, AI Product Strategy, Microsoft Copilot, Gemini, AI powered creativity, AI Workflows, GitHub Copilot, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, AI Integrations, Data Management, Business Leadership, Professional Development, Business Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • E

    Eindhoven University of Technology

    MaaS: Adoption and Use

    Skills you'll gain: Case Studies, Service Design, Transportation Operations, Policy Analysis, Feasibility Studies, Sustainable Development, Data Collection, Driving engagement, Customer Analysis, Surveys, Research Methodologies, Market Opportunities, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • P

    Pearson

    Data Science Fundamentals, Part 1

    Skills you'll gain: Extract, Transform, Load, Data Validation, Data Transformation, Applied Machine Learning, Object-Relational Mapping, Data Wrangling, Data Cleansing, Data Manipulation, Data Integration, Web Scraping, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Data Modeling, Data Science, Python Programming, Scikit Learn (Machine Learning Library), Extensible Markup Language (XML), Data Analysis

    4 stars, 6 reviews, Beginner, Specialization, 1 - 4 Weeks

    ★ 4 (6) · Beginner · Specialization · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Asana Foundations: Navigate, Plan & Track

    Skills you'll gain: Workflow Management, Timelines, Project Controls, Project Schedules, Dashboard, Goal Setting, Project Coordination, Dashboard Creation, Collaborative Software, Process Design, Project Performance, Calendar Management, Project Management Software, Project Planning, Project Management, Time Management, Issue Tracking, Project Management Life Cycle, Organizational Skills, Teamwork

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    Retrieval Optimization: Tokenization to Vector Quantization

    Skills you'll gain: Token Optimization, Embeddings, Retrieval-Augmented Generation, Vector Databases, Model Optimization, Large Language Modeling, Performance Tuning

    Beginner · Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Illinois Urbana-Champaign

    Advancing Dairy Management with Artificial Intelligence

    Skills you'll gain: Predictive Analytics, Machine Learning Methods, Machine Learning, Predictive Modeling, Decision Support Systems, Supervised Learning, Data-Driven Decision-Making, Analytics, Data Management, Data Collection, Data Analysis, Nutritional Assessment, Internet Of Things, Artificial Intelligence, Nutrition and Diet, Emerging Technologies, Health Assessment

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    AI、機械学習、ディープラーニングのための TensorFlow 入門

    Skills you'll gain: Tensorflow, Computer Vision, Convolutional Neural Networks, Image Analysis, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Model Training, Artificial Neural Networks, Applied Machine Learning, Machine Learning

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
1…291292293…396

In summary, here are 10 of our most popular customer success courses

  • ThoughtSpot-Based BI Analytics: Coursera
  • Data Wrangling with Python Project: University of Colorado Boulder
  • Leadership: Implementing DEI at Your Company: Skillshare
  • Marketing Fundamentals Mastery: Apply, Analyze & Evaluate: EDUCBA
  • Marketing e a Jornada do Cliente: Fundação Instituto de Administração
  • AI for Non-Technical Professionals: STARWEAVER
  • MaaS: Adoption and Use: Eindhoven University of Technology
  • Data Science Fundamentals, Part 1: Pearson
  • Asana Foundations: Navigate, Plan & Track: Coursera
  • Retrieval Optimization: Tokenization to Vector Quantization: DeepLearning.AI

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok