Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Istio, Microservices, Kubernetes, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Software Architecture
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Personalization, AI Enablement, Data Integration, Google Cloud Platform, MLOps (Machine Learning Operations), Model Deployment, Cloud Management, Data Modeling, System Monitoring, Restful API, Performance Measurement
Advanced · Course · 1 - 3 Months

Skills you'll gain: E-Commerce, Product Knowledge, Value Propositions, Scalability, Business-To-Consumer, B2B Sales, Order Management, Growth Strategies, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Dataflow, Extract, Transform, Load, Data Quality, Data Warehousing, Apache Spark, Data Integration, Data Migration, Serverless Computing, Data Processing, Google Cloud Platform, Data Management, Apache Hadoop, Big Data, Data Transformation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Compliance Management, Microsoft 365, Microsoft Azure, Governance Risk Management and Compliance, DevSecOps, Endpoint Detection and Response, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Threat Detection, Zero Trust Network Access, Data Governance, Active Directory, Endpoint Security, Authorization (Computing), Data Security, Vulnerability Management, Multi-Factor Authentication, Enterprise Security, Operations
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: DeepSeek API, Deepseek, Retrieval-Augmented Generation, Model Deployment, AI Enablement, Make.com, Generative Model Architectures, LLM Application, Cloud Deployment, Embeddings, Software Documentation, Unit Testing, Key Management
Beginner · Course · 1 - 3 Months

Khalifa University
Skills you'll gain: AI Enablement, Feature Engineering, Responsible AI, Data Preprocessing, Strategic Decision-Making, Business Leadership, Data-Driven Decision-Making, Data Ethics, Business Analytics, Natural Language Processing, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Governance, Data Governance, Systems Integration, Business Ethics, Workflow Management, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Research, UI/UX Research, Prototyping, Design Research, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Artificial Intelligence, Experience Design, User Centered Design, Prompt Patterns, User Interface (UI), Design, Design Thinking, User Interface (UI) Design, Wireframing, Presentations, Responsible AI, Professional Development
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance marketing, Marketing Analytics, Pay Per Click Advertising, Analysis, Google Analytics, Promotions and Campaigns, Process Optimization, Return On Investment
Intermediate · Course · 1 - 3 Months