Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Amazon Web Services
Skills you'll gain: AI Personalization, Amazon Web Services, Amazon S3, Model Deployment, Predictive Modeling, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Sales Development, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Customer Relationship Management, Interviewing Skills, Prospecting and Qualification, Portfolio Management
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Microsoft Power Platform, Power Apps Component Framework, Power Platform CLI, Microsoft Power Automate/Flow, Development Environment, Microsoft Azure, Power BI, Data Modeling, Technical Design, Solution Architecture, Business Logic, Platform As A Service (PaaS), Microsoft 365, No-Code Development, Data Architecture, Cloud Development, Authentications, Application Development, Authorization (Computing), Business Workflow Analysis
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Snowflake Schema, Data Pipelines, Apache Airflow, Data Security, Data Governance, Extract, Transform, Load, Apache Kafka, Performance Tuning, Data Warehousing, Amazon S3, Amazon Web Services, Real Time Data, SQL
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Disaster Recovery, Amazon Web Services, Amazon S3, Cloud Hosting, Cloud Storage, Infrastructure As A Service (IaaS), Public Cloud
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Warehousing, Data Integration, Database Administration, SQL, Relational Databases, Data Analysis, Exploratory Data Analysis, Google Analytics
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Oracle Databases, Data Integration, Identity and Access Management, Google Cloud Platform, Extract, Transform, Load, Query Languages, SQL, Data Migration, Database Management, Database Architecture and Administration, Data Modeling, Data Security
Intermediate · Course · 1 - 3 Months
Skills you'll gain: AI Enablement, Business Leadership, Data Ethics, Strategic Decision-Making, Responsible AI, Predictive Analytics, Advanced Analytics, Business Strategy, Leadership, Business Intelligence, Risk Analysis, Artificial Intelligence, Data Storytelling, Business Ethics, Decision Making, Technical Communication, Culture Transformation, Data Literacy, Strategic Planning, Communication
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Organizational Change, Project Design, Lean Methodologies, New Product Development, Entrepreneurship, Resource Management, Business Process, Value Propositions, Customer Analysis
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months