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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Amazon Personalize

    Skills you'll gain: AI Personalization, Amazon Web Services, Amazon S3, Model Deployment, Predictive Modeling, Applied Machine Learning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Get Ready to Sell: Guided Projects and Portfolio Development

    Skills you'll gain: Sales Process, Sales Development, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Customer Relationship Management, Interviewing Skills, Prospecting and Qualification, Portfolio Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Foundations of Power Platform for Aspiring PL-400 Developers

    Skills you'll gain: Microsoft Power Platform, Power Apps Component Framework, Power Platform CLI, Microsoft Power Automate/Flow, Development Environment, Microsoft Azure, Power BI, Data Modeling, Technical Design, Solution Architecture, Business Logic, Platform As A Service (PaaS), Microsoft 365, No-Code Development, Data Architecture, Cloud Development, Authentications, Application Development, Authorization (Computing), Business Workflow Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    D

    Dubai College of Tourism

    Travel Operations: From Bookings to Documentation

    Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Snowflake - Build and Architect Data Pipelines Using AWS

    Skills you'll gain: Snowflake Schema, Data Pipelines, Apache Airflow, Data Security, Data Governance, Extract, Transform, Load, Apache Kafka, Performance Tuning, Data Warehousing, Amazon S3, Amazon Web Services, Real Time Data, SQL

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Static Website Hosting and Cross-Region Replication

    Skills you'll gain: Disaster Recovery, Amazon Web Services, Amazon S3, Cloud Hosting, Cloud Storage, Infrastructure As A Service (IaaS), Public Cloud

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Creating a Data Warehouse Through Joins and Unions

    Skills you'll gain: Data Warehousing, Data Integration, Database Administration, SQL, Relational Databases, Data Analysis, Exploratory Data Analysis, Google Analytics

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    Microsoft Sentinel: Complete Azure Introduction

    Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    BigQuery Fundamentals for Oracle Professionals

    Skills you'll gain: Oracle Databases, Data Integration, Identity and Access Management, Google Cloud Platform, Extract, Transform, Load, Query Languages, SQL, Data Migration, Database Management, Database Architecture and Administration, Data Modeling, Data Security

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AI-Augmented Decision-Making for Business Leaders

    Skills you'll gain: AI Enablement, Business Leadership, Data Ethics, Strategic Decision-Making, Responsible AI, Predictive Analytics, Advanced Analytics, Business Strategy, Leadership, Business Intelligence, Risk Analysis, Artificial Intelligence, Data Storytelling, Business Ethics, Decision Making, Technical Communication, Culture Transformation, Data Literacy, Strategic Planning, Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    De la Idea al Éxito: Metodologías de Emprendimiento

    Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Organizational Change, Project Design, Lean Methodologies, New Product Development, Entrepreneurship, Resource Management, Business Process, Value Propositions, Customer Analysis

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Marketing deportivo: La fórmula tecnológica

    Skills you'll gain: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer service courses

  • Getting Started with Amazon Personalize: Amazon Web Services
  • Get Ready to Sell: Guided Projects and Portfolio Development: Zoho Corporation
  • Foundations of Power Platform for Aspiring PL-400 Developers: Board Infinity
  • Travel Operations: From Bookings to Documentation: Dubai College of Tourism
  • Snowflake - Build and Architect Data Pipelines Using AWS: Packt
  • Static Website Hosting and Cross-Region Replication : Coursera
  • Creating a Data Warehouse Through Joins and Unions: Google Cloud
  • Microsoft Sentinel: Complete Azure Introduction: Packt
  • BigQuery Fundamentals for Oracle Professionals: Google Cloud
  • AI-Augmented Decision-Making for Business Leaders: Coursera

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Brand Management (7)

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