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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Northeastern University

    Computation and Visualization for Analytics Part 1

    Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Matplotlib, Data Preprocessing, Pandas (Python Package), Scatter Plots, Data Cleansing, Data Integration, Data Transformation, Big Data, Programming Principles, Python Programming

    Build toward a degree

    Mixed · Course · 1 - 3 Months

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    Pearson

    Hadoop and Spark Fundamentals

    Skills you'll gain: PySpark, Apache Hadoop, Apache Spark, Big Data, Apache Hive, Data Lakes, Analytics, Data Processing, Data Import/Export, Data Integration, Linux Commands, File Systems, Text Mining, Data Transformation, Data Management, Distributed Computing, Command-Line Interface, Relational Databases, Java, C++ (Programming Language)

    Intermediate · Specialization · 1 - 4 Weeks

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    Google Cloud

    Bigtable: Qwik Start - Command Line

    Skills you'll gain: Google Cloud Platform, NoSQL, Big Data, Database Administration, Databases, Data Manipulation, Command-Line Interface, Data Analysis

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Big Data Technologies

    Skills you'll gain: NoSQL, Big Data, Apache Hadoop, Apache Spark, Data Infrastructure, Real Time Data, Apache Kafka, Data Management, Apache Cassandra, Apache Hive, Data Lakes, MongoDB, Databases, Data Ethics, Distributed Computing, Data Processing, Informatics, Cloud Computing, Software Design Patterns, Data Storage

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

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    Google Cloud

    Visualizing Billing Data with Google Data Studio

    Skills you'll gain: Google Cloud Platform, Data Presentation, Data Visualization Software, Data Import/Export, Big Data, Analytics, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera

    Compare Models with Experiments in Azure ML Studio

    Skills you'll gain: Jupyter, Plot (Graphics), Model Evaluation, Microsoft Azure, Machine Learning Algorithms, Applied Machine Learning, Data Visualization, Regression Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Cloud Spanner: Qwik Start

    Skills you'll gain: SQL, Google Cloud Platform, Relational Databases, Database Architecture and Administration, Data Integrity, Databases, Cloud Storage, Cloud Management, Scalability, Data Storage Technologies

    Beginner · Project · Less Than 2 Hours

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    Google Cloud

    Creating a Data Transformation Pipeline with Cloud Dataprep

    Skills you'll gain: Data Manipulation, Data Pipelines, Data Transformation, Data Quality, Data Cleansing, Data Preprocessing, Data Import/Export, Extract, Transform, Load, Exploratory Data Analysis, Big Data, Google Analytics

    Intermediate · Project · Less Than 2 Hours

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    Status: Free Trial
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    EDUCBA

    Human Resource Management: Apply & Analyze Skills

    Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Mastering Oracle SQL Functions with SQL Developer

    Skills you'll gain: Oracle SQL Developer, SQL, Oracle Databases, Database Management, Data Analysis, Performance Tuning, Business Intelligence, Data Manipulation, Analytics, Data Transformation

    4.5
    Rating, 4.5 out of 5 stars
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    13 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Data Science Decisions in Time: Using Causal Information

    Skills you'll gain: Precision Medicine, Clinical Trials, Data Analysis, Data-Driven Decision-Making, Analytics, Data Science, Strategic Decision-Making, Root Cause Analysis, Random Forest Algorithm, Treatment Planning, Personalized Service, A/B Testing, Machine Learning, Online Advertising

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    Pearson

    Cisco Software-Defined Wan for Enterprise and Cloud

    Skills you'll gain: Routing Protocols, Software-Defined Networking, Wide Area Networks, Virtual Networking, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routing, Network Architecture, Network Monitoring, Network Planning And Design, Computer Networking, Virtual Private Networks (VPN), Border Gateway Protocol, Network Performance Management, Network Security, Network Administration, Firewall, Network Infrastructure, Amazon Web Services, Cloud Deployment

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Computation and Visualization for Analytics Part 1: Northeastern University
  • Hadoop and Spark Fundamentals: Pearson
  • Bigtable: Qwik Start - Command Line: Google Cloud
  • Big Data Technologies: Illinois Tech
  • Visualizing Billing Data with Google Data Studio: Google Cloud
  • Compare Models with Experiments in Azure ML Studio: Coursera
  • Cloud Spanner: Qwik Start: Google Cloud
  • Creating a Data Transformation Pipeline with Cloud Dataprep: Google Cloud
  • Human Resource Management: Apply & Analyze Skills: EDUCBA
  • Mastering Oracle SQL Functions with SQL Developer: EDUCBA

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