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  • Empathy Mapping

Results for "empathy mapping"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Navigate Change and Uncertainty

    Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Lecturio

    Transition to Nursing Practice

    Skills you'll gain: Clinical Nursing, Nursing Administration, Professional Development, Nursing Care, Clinical Experience, Nursing, Nursing Practices, Communication, Professionalism, Verbal Communication Skills, Healthcare Industry Knowledge, Patient Communication, Relationship Building, Goal Setting, Leadership, Teamwork, Empathy, Self-Awareness

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of California, Santa Cruz

    AI, Empathy & Ethics

    Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Artificial Neural Networks, Ethical Standards And Conduct, Network Model, Machine Learning, Supervised Learning, Reinforcement Learning, Policy Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    416 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Product and Service Development: Empathy Mapping with Miro

    Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
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    C

    California Institute of the Arts

    Acting Skills for Business Communication and Leadership

    Skills you'll gain: Active Listening, Empathy, Assertiveness, Communication, Business Communication, Interpersonal Communications, Planning, Goal Setting, Mindfulness, Public Speaking, Influencing, Leadership, Business Leadership, Presentations, Team Building, Empowerment, Executive Presence, Non-Verbal Communication, Teamwork, Initiative and Leadership

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Start the UX Design Process: Empathize, Define, and Ideate

    Skills you'll gain: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Emotional Intelligence: Cultivating Immensely Human Interactions

    Skills you'll gain: Non-Verbal Communication, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Coaching, Empathy, Leadership Development, Team Performance Management, Resilience, Team Building, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    506 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Building Web Applications in Django

    Skills you'll gain: Django (Web Framework), Object-Relational Mapping, Database Design, SQL, Model View Controller, Databases, Object Oriented Programming (OOP), Web Applications, Data Modeling, Application Security, Hypertext Markup Language (HTML), Software Design Patterns, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    784 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Nanjing University

    手把手教你心理咨询:谈话的艺术

    Skills you'll gain: Empathy, Interpersonal Communications, Communication, Rapport Building, Coaching, Active Listening, Emotional Intelligence, Self-Awareness

    4.5
    Rating, 4.5 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Orchestrating Experiences: Designing Consistent UX Journeys

    Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation

    Beginner · Course · 1 - 3 Months

Searches related to empathy mapping

product and service development: empathy mapping with miro
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In summary, here are 10 of our most popular empathy mapping courses

  • Navigate Change and Uncertainty: Harvard Business Review
  • Transition to Nursing Practice: Lecturio
  • AI, Empathy & Ethics: University of California, Santa Cruz
  • Product and Service Development: Empathy Mapping with Miro: Coursera
  • Acting Skills for Business Communication and Leadership: California Institute of the Arts
  • Start the UX Design Process: Empathize, Define, and Ideate: Google
  • Customer Service Fundamentals: Knowledge Accelerators
  • Emotional Intelligence: Cultivating Immensely Human Interactions: University of Michigan
  • GenAI for Customer Journey Mapping: Coursera
  • Building Web Applications in Django: University of Michigan

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