
Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Lecturio
Skills you'll gain: Clinical Nursing, Nursing Administration, Professional Development, Nursing Care, Clinical Experience, Nursing, Nursing Practices, Communication, Professionalism, Verbal Communication Skills, Healthcare Industry Knowledge, Patient Communication, Relationship Building, Goal Setting, Leadership, Teamwork, Empathy, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Artificial Neural Networks, Ethical Standards And Conduct, Network Model, Machine Learning, Supervised Learning, Reinforcement Learning, Policy Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing
Beginner · Guided Project · Less Than 2 Hours

California Institute of the Arts
Skills you'll gain: Active Listening, Empathy, Assertiveness, Communication, Business Communication, Interpersonal Communications, Planning, Goal Setting, Mindfulness, Public Speaking, Influencing, Leadership, Business Leadership, Presentations, Team Building, Empowerment, Executive Presence, Non-Verbal Communication, Teamwork, Initiative and Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Non-Verbal Communication, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Coaching, Empathy, Leadership Development, Team Performance Management, Resilience, Team Building, Leadership
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Django (Web Framework), Object-Relational Mapping, Database Design, SQL, Model View Controller, Databases, Object Oriented Programming (OOP), Web Applications, Data Modeling, Application Security, Hypertext Markup Language (HTML), Software Design Patterns, Python Programming
Intermediate · Course · 1 - 4 Weeks

Nanjing University
Skills you'll gain: Empathy, Interpersonal Communications, Communication, Rapport Building, Coaching, Active Listening, Emotional Intelligence, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation
Beginner · Course · 1 - 3 Months