Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Email Security, Cloud Security, Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Incident Management, Vulnerability Management, Risk Management Framework, Malware Protection, Security Management, Threat Management, Application Security, Cloud Computing, Cybersecurity, Cyber Attacks, Disaster Recovery, Vulnerability Assessments, Cyber Threat Intelligence, Network Security, Risk Management

Skills you'll gain: Systems Thinking, Software Visualization, Object Oriented Design, Software Engineering, Object Oriented Programming (OOP), Application Design, Web Applications, Software Development Life Cycle, Case Studies, Data Modeling, Business Logic, Software Development, Business Risk Management, Python Programming, User Centered Design, Process Design, Software Design, Application Development, Computer Programming, Development Environment

Skills you'll gain: Large Language Modeling, Email Security, Exploitation techniques, Border Gateway Protocol, Malware Protection, Mobile Security, Cybersecurity, Network Security, Open Web Application Security Project (OWASP), Network Monitoring, TCP/IP, Threat Detection, Network Analysis, Internet Of Things, Network Protocols, Responsible AI, Network Routing, Infrastructure Security, Application Security, Information Systems Security

Skills you'll gain: Agile Project Management, Agile Methodology, Project Management Life Cycle, Scaled Agile Framework, Collaborative Software, Business Transformation, Kanban Principles, Project Management Institute (PMI) Methodology, Team Performance Management, Project Management, Organizational Development, Change Management, Team Building, Sprint Retrospectives, Lean Methodologies, Virtual Teams, Continuous Improvement Process

Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Continuous Monitoring, Risk Management Framework, Cloud Computing, Software Documentation

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Solution Sales Engineering, Professional Development, Customer Relationship Building, Sales Strategy, Verbal Communication Skills, Emotional Intelligence, Influencing, Adaptability, Data Centers, Consumer Behaviour, Customer Insights, Interviewing Skills, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy