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  1. Categories
  2. Journey Mapping

Results for "journey mapping"


  • C

    Coursera

    Map Fast in QGIS

    Skills you'll gain: GIS Software, Geographic Information Systems, Geospatial Mapping, Data Import/Export

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillUp

    UX/UI Design Fundamentals: Usability and Visual Principles

    Skills you'll gain: User Research, UI/UX Research, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Persona (User Experience), User Centered Design, Usability, User Flows, User Interface (UI) Design, Responsive Web Design, Graphic and Visual Design, Interaction Design, Layout Design, Design Elements And Principles, Typography, Prototyping

    4.3 stars, 18 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (18) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Deal Negotiation, Pricing Strategy & Stakeholder Mapping

    Skills you'll gain: Closing (Sales), Price Negotiation, Sales Territory Management, Decision Making, B2B Sales, Selling Techniques, Sales Pipelines, Negotiation, General Sales Practices, Enterprise Sales, Sales Strategy, Contract Negotiation, Stakeholder Analysis, Stakeholder Management, Sales Prospecting, Business Communication, Planning, Strategic Decision-Making, Strategic Thinking, Data-Driven Decision-Making

    Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    GenAI for Customer Communication

    Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation

    4.9 stars, 14 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • Y

    Yale University

    宇宙之旅:展现生命 (Journey of the Universe: The Unfolding of Life)

    Skills you'll gain: Environmental Science, Environment, Life Sciences, Storytelling, Culture, Liberal Arts, Anthropology, Social Sciences, Biology, Timelines, Human Development, Sustainable Systems, Systems Thinking, Visual Storytelling, World History, Physical Science, Physics, Ancient History

    4.9 stars, 12 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.9 (12) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Colorado System

    Personal Journeys: Identity, Motivation, and Resilience

    Skills you'll gain: Growth Mindedness, Emotional Intelligence, Empathy & Emotional Intelligence, Resilience, Goal Setting, Tenacity, Persistence, Self-Motivation, Personal Development, Creative Thinking, Smart Goals, Creative Problem-Solving, Overcoming Obstacles, Culture, Cultural Diversity, Adaptability, Creativity, digital literacy, Intercultural Competence, Diversity Awareness

    4.8 stars, 29 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (29) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • Y

    Yale University

    A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650)

    Skills you'll gain: Ancient History, European History, World History, Intercultural Competence, Cultural Diversity, Art History, Liberal Arts, Aesthetics

    4.8 stars, 702 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (702) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • T

    The Expert Academy

    Measuring Brand Impact: Track Loyalty And Revenue Growth

    Skills you'll gain: Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Strategy, Brand Awareness, Customer Insights, Customer experience improvement, Customer Relationship Building, Upselling, Customer Success Management, Customer Retention, Customer Analysis, Cross Selling, Brand Management, Sales, Branding, Journey Mapping, Customer Engagement, Brand Strategy, Revenue Management

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • Y

    Yale University

    宇宙之旅:对话 (Journey of the Universe: Weaving Knowledge and Action)

    Skills you'll gain: Liberal Arts, Environmental Issue, Environment, Teaching, Creativity, Economics

    4.3 stars, 6 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.3 (6) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Value Stream Mapping

    Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Process Flow Diagrams, Business Process Improvement, Process Improvement

    4.1 stars, 49 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.1 (49) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Design Thinking: Discovery Tools

    Skills you'll gain: Design Thinking, Stakeholder Analysis, Journey Mapping, Human Centered Design, Persona Development, Strategic Thinking, Consumer Behaviour, Innovation, Interviewing Skills

    4.7 stars, 43 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (43) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
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