
Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Customer Engagement, Hospitality, Relationship Management, Customer Complaint Resolution, Hospitality Management, Personalized Service, Hospitality Services, AI Personalization, Customer Service, Customer experience improvement, Drive Engagement, Driving engagement, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Talent Acquisition, Training and Development, Compensation and Benefits, Training Programs, Recruitment, Employee Training, Full Cycle Recruitment, Job Analysis, Compensation Management, Diversity Equity and Inclusion Initiatives, Performance Appraisal, Job Evaluation, Developing Training Materials, Compensation Strategy, Performance Management, Occupational Safety and Health Administration (OSHA), Human Resource Policies, Compliance Management, Compliance Training, Employee Relations
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Logistics Management, Supply Chain, Supply Chain Systems, Wholesaling, Transportation, Supply Chain, and Logistics, Logistics, Supply Chain Management, Marketing Channel, Order Delivery, Order Fulfillment, General Shipping and Receiving, Retail Store Operations, Strategic Marketing, Consumer Behaviour, Merchandising, Brand Loyalty, Customer Retention, Merchandise Displays, Customer Relationship Building, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Insights, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Driving engagement, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Trend Analysis, Promotional Strategies
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Strategic Marketing, Brand Marketing, Go To Market Strategy, Marketing Planning, Brand Strategy, Marketing Strategy and Techniques, Brand Management, Product Marketing, Marketing Effectiveness, Customer Insights, Brand Loyalty, Target Market, Marketing Communications, Marketing Analytics, Target Audience, Promotional Strategies
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Nutritional Assessment, Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Import/Export, Python Programming, NumPy, Scripting, Data Collection, Data Analysis
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Debugging, File I/O, Memory Management, Programming Principles, Maintainability, Software Testing, Program Development, C (Programming Language), Algorithms, Test Planning, Simulations, System Programming, Computer Programming, Data Structures, Software Development, C and C++, Software Engineering, Command-Line Interface, Problem Solving, Software Design
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Return On Investment, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising Campaigns, Advertising, Marketing, Marketing Budgets, Brand Marketing, Campaign Planning, Communication Planning, Marketing Planning, Marketing and Public Relations, Marketing Design, Brand Strategy, Media and Communications, Brand Management, Brand Loyalty, Branding, Marketing Management, Marketing Psychology, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Project Management Office (PMO), Project Management Life Cycle, Project Management, Stakeholder Management, Project Management Institute (PMI) Methodology, Program Implementation, Stakeholder Engagement, Organizational Strategy, Team Management, Stakeholder Analysis, Coordinating, Leadership, Job Analysis
Beginner · Course · 1 - 4 Weeks