
Skills you'll gain: Agentic systems, Agentic Workflows, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Risk Management, Business Process Automation, Generative AI, Business Strategy, Automation, Data Strategy, Process Improvement, Large Language Modeling, Process Improvement and Optimization, Data Ethics, Process Optimization, Operational Efficiency, Customer Service, User Experience, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Apache Airflow, Data Warehousing, Data Flow Diagrams (DFDs), Data Pipelines, Diagram Design, Data Integration, Data Lakes, Performance Tuning, Data Governance, Cloud Deployment, Data Management, Data Modeling, Data Mapping, Extract, Transform, Load, Trend Analysis, Service Level Agreement, Systems Integration, SQL, Apache Kafka, Python Programming
Intermediate · Specialization · 3 - 6 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainability Reporting, Economic Development, Environmental Social And Corporate Governance (ESG), Construction, Project Management, Environment, Climate Change Mitigation, Private Equity
★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: Transportation Management, Economics, Policy, and Social Studies, Demography, Social Justice, Socioeconomics, Social Sciences, Public Safety and National Security, Community Development, Policy Analysis, Economic Development, Environmental Policy, Environmental Issue, Public Policies, Education and Training, Sociology, Cultural Diversity, Culture, Diversity and Inclusion, European History, Governance
★ 4.3 (29) · Beginner · Course · 1 - 3 Months

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Language Competency, Language Learning, Oral Comprehension, Grammar, Higher Education, Oral Expression, Cultural Diversity, Intercultural Competence, Vocabulary, Multilingualism, Lecturing, Formal Learning, Writing, Political Sciences
★ 4.8 (5.2K) · Intermediate · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Public Health and Disease Prevention, Simulations, Systems Analysis, Data Analysis Software
★ 4.6 (1.2K) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (317) · Intermediate · Specialization · 1 - 3 Months

Yale University
Skills you'll gain: Investment Banking, Financial Market, Financial Systems, Financial Regulations, Risk Management, Financial Regulation, Securities (Finance), Portfolio Risk, Finance, Governance, Financial Services, Portfolio Management, Capital Markets, Equities, Financial Trading, Banking, Bank Regulations, Behavioral Economics, Underwriting, Insurance
★ 4.8 (102) · Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Customer experience improvement, Business Process Automation, Generative AI Agents, AI Enablement, Scalability, Business Operations, No-Code Development, Operational Excellence, Generative AI, Automation, Self Service Technologies, Process Development, Prompt Engineering, Customer Service
Mixed · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Sustainable Development, Environmental Issue, Economic Development, Financial Systems, Socioeconomics, Climate Change Mitigation, Climate Change Programs, Sustainable Business, Environment and Resource Management, Climate Change Adaptation, Environmental Science, Environmental Policy, Natural Resource Management, Economics, Governance, Public Policies, Accounting
★ 4.8 (396) · Intermediate · Course · 1 - 3 Months