Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: UI Components, Systems Design, Software Design, User Interface and User Experience (UI/UX) Design, Design, Design Software, Scalability, Design and Product, Agile Methodology, Usability, Usability Testing, Prototyping, Design Research, Style Guides, Information Architecture, Key Performance Indicators (KPIs), UI/UX Research, Product Testing, System Programming, Prompt Patterns
Intermediate · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Packaging and Labeling, Brand Strategy, Competitive Analysis, Presentations, Content Creation, Target Audience, Storytelling, Branding, Product Design, Design Strategies, Social Media, Design, Marketing Design, Case Studies, Design Thinking, Brand Awareness, Adobe Illustrator, Social Media Marketing, Graphic Design, Brand Management
Beginner · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Information Architecture, Wireframing, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Mockups, User Experience Design, Responsive Web Design, UI/UX Strategy, Web Design, Adobe XD, User Interface (UI) Design, User Experience, User Centered Design, Interaction Design, Prototyping, Graphic and Visual Design, Web Language, HTML and CSS, Design Elements And Principles, User Research
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Photoshop, Journals, Design Thinking, Software Design Patterns, Creative Design, Design Elements And Principles, Creativity, Design Strategies, Design, Graphic and Visual Design, Digital Design
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Design Thinking, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Human Centered Design, Wireframing, Interaction Design, Usability Testing, User Research, Information Architecture, Generative AI
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Software Architecture, Systems Design, Software Design, Solution Architecture, Service Oriented Architecture, Maintainability, Systems Analysis, Enterprise Architecture, Scalability, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Responsive Web Design, Human Centered Design, Design, Artificial Intelligence, Design Research, Design Thinking, Usability Testing, User Research, Prototyping
Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Empathy, Creativity, Collaboration
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: User Story, User Interface (UI), Usability, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, User Experience, Wireframing, Usability Testing, User Centered Design, Artificial Intelligence, Responsible AI, Prototyping, User Research
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Strategic Thinking, Case Studies, Market Opportunities, Human Centered Design, Curiosity, Storytelling, Growth Mindedness, Business Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability Testing, Collaborative Software, Prototyping, Design Thinking, Graphic and Visual Design, Artificial Intelligence
Mixed · Course · 1 - 3 Months