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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • P

    Packt

    Conversation Design for Chatbots & Voice Assistants

    Skills you'll gain: Persona (User Experience), User Interface (UI), Prompt Engineering, Interaction Design, Usability, User Experience Design, Responsible AI, Human Centered Design, Human Computer Interaction, Design Research, User Flows, Usability Testing, Context Management, Multimodal Prompts, User Research, Prototyping, Technical Communication, User Requirements Documents, Data Ethics, Natural Language Processing

    Intermediate · Course · 1 - 3 Months

  • G

    Google

    Start the UX Design Process: Empathize, Define, and Ideate

    Skills you'll gain: User Experience Design, User Experience, Persona (User Experience), Web Content Accessibility Guidelines, User Story, UI/UX Research, User Centered Design, Design Thinking, User Research, Human Factors, Human Centered Design, Ideation, Competitive Analysis, Solution Design, Persona Development

    4.8 stars, 17K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (17K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Legal Design: Crafting User-Centric Legal Solutions

    Skills you'll gain: Legal Technology, Legal Writing, Design Thinking, Client Services, Design, User Experience Design, Human Centered Design, Graphic and Visual Design, AI literacy, Cross-Functional Collaboration

    4.9 stars, 7 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Design Thinking for Innovators

    Skills you'll gain: Design Thinking, Business Transformation, Business Process, Human Centered Design, Service Design, Process Management, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, Organizational Change, User Feedback, Empathy

    4.6 stars, 77 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (77) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Skillshare

    Design a Strong and Cohesive Product Brand

    Skills you'll gain: Packaging and Labeling, Brand Strategy, Competitive Analysis, Presentations, Content Creation, Target Audience, Web Presence, Creative Design, Storytelling, Branding, Logo Design, Social Media Content, Design Strategies, Social Media, Visual Storytelling, Brand Marketing, Content Development and Management, Process Development, Style Guides, Oral Expression

    4.9 stars, 13 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (13) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Service Operations Management

    Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • B

    Board Infinity

    Fundamentals of Test Case Design

    Skills you'll gain: Test Case, Test Script Development, Test Planning, Test Automation, Test Engineering, Continuous Integration, Test Tools, CI/CD, Software Quality Assurance, Continuous Delivery, Quality Assurance, Software Quality (SQA/SQC), Software Engineering Tools

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • G

    Georgia Institute of Technology

    Introduction to User Experience Design

    Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research

    4.6 stars, 9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (9K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • X

    Xbox

    Product Design and UX/UI Fundamentals

    Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Usability, Design Thinking, User Experience Design, Mockups, Usability Testing, Wireframing, User Experience, User Centered Design, User Feedback, Design, Prototyping, Figma (Design Software)

    4.8 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (12) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    User Interface Design

    Skills you'll gain: UI/UX Research, User Research, Design Research, User Interface (UI), User Interface (UI) Design, Usability Testing, Prototyping, User Interface and User Experience (UI/UX) Design, Usability, Interactive Design, User Experience Design, User Experience, User Centered Design, Graphic and Visual Design, Persona (User Experience), Ideation, Design, UI/UX Strategy, Peer Review, Human Computer Interaction

    4.6 stars, 1.8K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (1.8K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    Skillshare

    Packaging Design: Redesign a Product for a Brand from A to Z

    Skills you'll gain: Packaging and Labeling, Competitive Analysis, Presentations, Design Strategies, Adobe Illustrator, Graphic Design, Branding, Market Analysis, Digital Design, Graphic and Visual Design, Adobe Photoshop, Design Elements And Principles, Personal Development, Ideation, Process Development, Strategic Thinking, Design Research, Professional Development, Creative Thinking

    5 stars, 6 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 5 (6) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Scrimba

    UI Design for Web Developers

    Skills you'll gain: Responsive Web Design, User Interface (UI) Design, HTML and CSS, User Interface (UI), Web Design, Figma (Design Software), Typography, Front-End Web Development, Web Design and Development, Graphic and Visual Design, Design Elements And Principles, Maintainability, Mockups, Web Content Accessibility Guidelines, UI Components, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development, Web Development Tools, Software Engineering

    4.5 stars, 21 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (21) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1234…834

In summary, here are 10 of our most popular service design courses

  • Conversation Design for Chatbots & Voice Assistants: Packt
  • Start the UX Design Process: Empathize, Define, and Ideate: Google
  • Legal Design: Crafting User-Centric Legal Solutions: Coursera
  • Design Thinking for Innovators: Coursera
  • Design a Strong and Cohesive Product Brand: Skillshare
  • Service Operations Management: Microsoft
  • Fundamentals of Test Case Design: Board Infinity
  • Introduction to User Experience Design: Georgia Institute of Technology
  • Product Design and UX/UI Fundamentals: Xbox
  • User Interface Design: University of Minnesota

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