
Amazon Web Services
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Patient Safety, Systems Thinking, Quality Improvement, Continuous Quality Improvement (CQI)
★ 4.8 (1.6K) · Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Decision Making, Health Technology, Teamwork, Reliability
★ 4.5 (6) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Healthcare Project Management, Quality Improvement, Continuous Quality Improvement (CQI), Leadership
★ 4.6 (101) · Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Personalized Service, AI Enablement, Customer Support, Customer Inquiries, Customer experience improvement, AI Integrations, Customer Communications Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Improvement Process, Performance Improvement, Process Improvement, Risk Management, Process Improvement and Optimization, Process Analysis, Performance Management, Process Capability, Process Validation, Project Management, Process Optimization, Project Planning
★ 4.9 (28) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Supplier Risk Management, Supplier Quality Management, Root Cause Analysis, Supplier Performance Management, Quality Assurance, Product Quality (QA/QC), Quality Assurance and Control, Quality Assessment, Risk Analysis, Issue Tracking, Quality Control, Operational Analysis, Procurement, Incident Management, Continuous Improvement Process, Process Improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Service Design, Design Thinking, Change Management, Hospitality Services, Service Improvement, Key Performance Indicators (KPIs), Journey Mapping, Hospitality Management, Hospitality, Customer Analysis, Sustainable Business, Innovation, Performance Measurement, Customer Insights, Continuous Improvement Process, Feasibility Studies, Collaboration
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Process Improvement, Process Capability
★ 4.5 (23) · Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Continuous Improvement Process, Process Improvement, Systems Thinking, Collaboration, Professional Development, Design
★ 5 (16) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Team Oriented, Customer experience improvement, Service Improvement, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Process Design, Performance Analysis, Dashboard, Report Writing, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months