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  1. Categories
  2. Service Improvement

Results for "service improvement"


  • A

    Amazon Web Services

    Optimization, Quality, and Operational Excellence

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • J

    Johns Hopkins University

    Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)

    Skills you'll gain: Patient Safety, Systems Thinking, Quality Improvement, Continuous Quality Improvement (CQI)

    4.8 stars, 1.6K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (1.6K) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Healthcare Quality Improvement and Decision-Making

    Skills you'll gain: Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Decision Making, Health Technology, Teamwork, Reliability

    4.5 stars, 6 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (6) · Beginner · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

    Skills you'll gain: Patient Safety, Healthcare Project Management, Quality Improvement, Continuous Quality Improvement (CQI), Leadership

    4.6 stars, 101 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.6 (101) · Mixed · Course · 1 - 3 Months

  • A

    Alex Genadinik

    Customer Service With ChatGPT And By Creating A Custom GPT

    Skills you'll gain: ChatGPT, Customer Service, Personalized Service, AI Enablement, Customer Support, Customer Inquiries, Customer experience improvement, AI Integrations, Customer Communications Management

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Master Quality Models with CMMI: Analyze, Apply & Improve

    Skills you'll gain: Continuous Improvement Process, Performance Improvement, Process Improvement, Risk Management, Process Improvement and Optimization, Process Analysis, Performance Management, Process Capability, Process Validation, Project Management, Process Optimization, Project Planning

    4.9 stars, 28 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.9 (28) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Supplier Quality, Risk, and Process Improvement

    Skills you'll gain: Supplier Risk Management, Supplier Quality Management, Root Cause Analysis, Supplier Performance Management, Quality Assurance, Product Quality (QA/QC), Quality Assurance and Control, Quality Assessment, Risk Analysis, Issue Tracking, Quality Control, Operational Analysis, Procurement, Incident Management, Continuous Improvement Process, Process Improvement

    Intermediate · Course · 1 - 4 Weeks

  • S

    STARWEAVER

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience improvement, Service Design, Design Thinking, Change Management, Hospitality Services, Service Improvement, Key Performance Indicators (KPIs), Journey Mapping, Hospitality Management, Hospitality, Customer Analysis, Sustainable Business, Innovation, Performance Measurement, Customer Insights, Continuous Improvement Process, Feasibility Studies, Collaboration

    4.4 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

    Mixed · Course · 1 - 3 Months

  • S

    SkillUp

    Six Sigma for Process Improvement

    Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Process Improvement, Process Capability

    4.5 stars, 23 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (23) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Practicing Collaborative, Continuous Improvement

    Skills you'll gain: Continuous Improvement Process, Process Improvement, Systems Thinking, Collaboration, Professional Development, Design

    5 stars, 16 reviews, Beginner, Course, 1 - 3 Months

    ★ 5 (16) · Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Team Effectiveness

    Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Team Oriented, Customer experience improvement, Service Improvement, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Process Design, Performance Analysis, Dashboard, Report Writing, Drive Engagement, Data Analysis, Business Communication

    Beginner · Course · 1 - 3 Months

    Category: New
    New
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