
The University of Hong Kong
Skills you'll gain: Instructional and Curriculum Design, Instructional Design, Curriculum Development, Lesson Planning, Curriculum Planning, Constructive Feedback, Pedagogy, Teaching, Syllabus Development, Course Development, Differentiated Instruction, Instructional Strategies, Student Engagement, Higher Education, Learning Theory, Student-Centred Learning, Learning Styles
★ 4.8 (1.7K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
★ 4.8 (26K) · Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
★ 4.6 (465) · Beginner · Professional Certificate · 3 - 6 Months

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives
★ 4.6 (332) · Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Information Technology Operations, Service Improvement, Practice Management, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
★ 4.5 (27) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Local Area Network (VLAN), Routing Protocols, Virtual Networking, Network Switches, Network Administration, Network Routing, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routers, TCP/IP, Computer Networking, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Network Performance Management, Networking Hardware, Network Security, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Special Education, Education and Training, Diversity Awareness, Disabilities, Teaching, Pedagogy, Individualized Education Programs (IEP), Cultural Diversity, Instructional Strategies, Diversity Equity and Inclusion Initiatives, Social Justice, Public Policies
★ 4.8 (399) · Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Services, Cloud Computing, Relational Databases, Cloud Storage, Amazon CloudWatch, Databases, Database Management, Authorization (Computing), Operational Databases, Virtual Private Networks (VPN), Configuration Management
★ 4.3 (20) · Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Editing, Student-Centred Learning, Writing and Editing, Student Engagement, Teaching, Instructional Strategies, Peer Review, Writing
★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (97) · Beginner · Course · 1 - 3 Months