
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Telephone Skills, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (103) · Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Sustainable Development, Geographic Information Systems, GIS Software, Spatial Analysis, Environmental Policy, Economics, Governance
★ 4.8 (743) · Intermediate · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Business Marketing, Service Improvement, Marketing
★ 4.7 (560) · Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Engagement, Service Management, Personalized Service
★ 5 (9) · Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Identity and Access Management, Microsoft Azure, Load Balancing, Cloud Solutions, Network Administration, Cloud Computing, Network Architecture, Cloud Hosting, Cloud Infrastructure, Cloud Security, Cloud Computing Architecture, Cloud Services, Virtual Machines, Network Security, Kubernetes, Role-Based Access Control (RBAC), Cloud Deployment, Virtual Networking, Application Deployment, Network Monitoring
★ 4.8 (32) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: ChatGPT, Student Engagement, AI literacy, Generative AI, Responsible AI, Data Ethics, Artificial Intelligence, Instructional Design, Data-Driven Decision-Making, Design Strategies, Ethical Standards And Conduct, Data Collection, Data Analysis, Strategic Planning
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unix Shell, Unix Commands, z/OS, Unix, File Systems, Job Control Language (JCL), Command-Line Interface, OS Process Management, File Management, Debugging
★ 4.9 (13) · Intermediate · Course · 1 - 3 Months

University of Florida
Skills you'll gain: Land Management, Sustainable Development, Water Resource Management, Biology
★ 4.8 (46) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Success Management, Communication, Expectation Management, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Transaction Processing, Customer Service, Data Entry, E-Commerce, Customer Data Management, Record Keeping, Time Management, Social Media
★ 4.8 (39) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, Customer experience improvement, Interpersonal Communications, Personalized Service, Customer Engagement, Service Level Agreement, Customer Insights, Customer Analysis, Dashboard, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks