Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Microsoft
Skills you'll gain: ServiceNow, Help Desk Support, Triage, IT Service Management, Service Management, Technical Support and Services, Technical Communication, Technical Documentation, Service Level, Health Informatics, Technical Support, Information Technology, Issue Tracking, Epic EMR, Microsoft Azure, User Provisioning, Authorization (Computing), Public Health
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Virtual Networking, Customer Support, Cloud Storage
★ 4.8 (69) · Beginner · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Development, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Network Protocols, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
★ 4.6 (396) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management
★ 4.8 (187) · Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Computer Hardware, Generative AI, Hybrid Cloud Computing, Cloud Computing, Operating Systems, Cloud Management, Patch Management, Computer Systems, Servers, Business Software, Computer Architecture, AI literacy, Data Storage, Cybersecurity
★ 4.8 (1.1K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Software Installation, General Networking, Remote Access Systems, Data Management, Systems Administration, Package and Software Management, Unix, Application Performance Management
★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, USB, Wireless Networks, Mobile Security, Data Storage Technologies, Network Troubleshooting, Data Storage, Computer Hardware, Peripheral Devices, System Configuration, Cloud Storage, Technical Support, Computer Networking
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Layout Design, Writing and Editing, Writing, Graphic and Visual Design, Augmented and Virtual Reality (AR/VR), Typography, Proofreading, Multimedia, Content Management
★ 4.3 (450) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Network Troubleshooting, Peripheral Devices, Virtual Machines, Technical Support, Hardware Troubleshooting, Infrastructure As A Service (IaaS), Cloud Infrastructure, Computer Hardware, Cloud Services, Cloud Computing, Network Support, Data Storage Technologies, Data Storage, Computer Displays, Computer Networking, Mobile Security, Display Devices, Wireless Networks
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Layout Design, Target Audience, Design, Ethical Standards And Conduct, Professional Networking, Collaborative Software, Content Management Systems
★ 4.3 (20) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: User Accounts, User Provisioning, Email Security, Change Control, Health Informatics, Identity and Access Management, Help Desk Support, Medical Privacy, System Support, Verification And Validation, Technical Support, Information Technology, Record Keeping, Operations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Servers, Network Troubleshooting, IT Infrastructure, Linux Servers, Virtualization, Hardware Troubleshooting, Operating System Administration, Data Storage Technologies, IT Automation, Remote Access Systems, Hardening, Security Controls, Networking Hardware, Computer Hardware, Data Storage, Data Security
Intermediate · Course · 1 - 4 Weeks