Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, Computer Architecture, Data Storage, System Configuration, Technical Support and Services, Microsoft Windows, Servers, Cybersecurity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Unix, Ubuntu, Operating System Administration, Unix Shell, Debugging, Service Management, User Accounts, OS Process Management, Data Storage, Scripting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Crisis Management, Strategic Leadership, Strategic Planning, Workplace inclusivity, Leadership, Business Ethics, Business Planning, Critical Thinking, Critical Thinking and Problem Solving, Team Leadership, Organizational Change, Business Strategy, Diversity and Inclusion, Leadership Development, Organizational Strategy, Planning, Strategic Decision-Making, Organizational Leadership, Collaboration, Change Management
Intermediate · Specialization · 3 - 6 Months