Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Technical Support and Services, Cybersecurity, Incident Management, Cyber Attacks, Security Management, Network Support, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Administration, Cyber Risk, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Computer Hardware, Generative AI, Operating Systems, Hardware Architecture, Generative Model Architectures, Data Warehousing, Business Intelligence, Computer Systems, Solution Design, Business Software, Information Systems Security, Technical Support, Operating System Administration, Generative Adversarial Networks (GANs), Security Awareness, Data Storage Technologies, Cybersecurity, AI literacy, Information Technology, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Anthropic Claude, Claude Code, AI Workflows, Prompt Engineering Tools, Agentic Workflows, AI Orchestration, Model Context Protocol, Presentations, Excel Formulas, Business Process Automation, Microsoft PowerPoint, Spreadsheet Software, Data Presentation, Financial Data, Tool Calling, Productivity Software, Automation, Financial Modeling, Workflow Management
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Layout Design, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Augmented and Virtual Reality (AR/VR), Typography, Proofreading, Multimedia, Content Management, GitHub, Version Control
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Software, Hardware Troubleshooting, Networking Hardware, Database Theory, Database Management Systems, Computer Networking, Network Support, Network Protocols, Computer Security Awareness Training, Security Software, Technical Support and Services, Cybersecurity, Encryption, Computer Literacy, Browser Compatibility, Program Development, Computing Platforms, Computer Programming, System Software, Database Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Operating System Administration, Technical Support and Services, Virtual Environment, Virtualization and Virtual Machines, Memory Management, File I/O, Security Management, Debugging, Service Management, OS Process Management, Data Maintenance, Scripting, Record Keeping, Configuration Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Relationship Building, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Follow Through, Communication Strategies, Communication
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Layout Design, Target Audience, Design, Ethical Standards And Conduct, Professional Networking, Collaborative Software, Driving engagement, Content Management Systems, Portfolio Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Microsoft Servers, Servers, Network Troubleshooting, Systems Administration, VMware ESX Servers, IT Infrastructure, Linux Servers, Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Operating System Administration, vCenter Server Management, Virtual Machines, Data Storage Technologies, IT Automation, Remote Access Systems, Data Maintenance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Hardware Architecture, Network Troubleshooting, Databases, Technical Support and Services, Hardware Troubleshooting, Information Technology, Package and Software Management, Technical Support, Information Technology Operations, System Support, Database Management Systems, Computer Systems, Operating System Administration, System Configuration, Security Controls, Information Systems Security, Patch Management
Beginner · Course · 3 - 6 Months