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  • It Service Management

Results for "it service management"


  • D

    Dubai College of Tourism

    Service Foundations for Dubai's Hospitality Sector

    Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Advanced Budgeting Across Automobile, IT & Banking

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Budget Management, Budgeting, Banking Services, Banking, Financial Data, Revenue Forecasting, Financial Forecasting, Trend Analysis, Business Modeling, Financial Analysis, Financial Acumen, Business Acumen, Cost Management, Operating Budget, Financial Management, Corporate Finance, Financial Modeling, Business

    5 stars, 43 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 5 (43) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Advanced Credit Risk Modeling - IT Sector

    Skills you'll gain: Risk Control

    4.6 stars, 14 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (14) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Arizona

    Customer-Focused Entrepreneurship: Service Insight & Loyalty

    Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    Illinois Tech

    Cloud: Platform as a Service - Master's

    Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Cloud Hosting, Information Management, Cloud Security, Cloud Development, Cloud Deployment, Applied Machine Learning, Application Deployment, Model Deployment, DevOps, Amazon Web Services, Continuous Deployment

    4.9 stars, 7 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.9 (7) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Colorado Boulder

    Your World and What Shapes It

    Skills you'll gain: Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Diversity Programs, Cultural Responsiveness, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Social Justice, Advocacy

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • I

    Illinois Tech

    Cloud: Software as a Service - Bachelor's

    Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Development, Cloud Computing, Infrastructure as Code (IaC), Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Database Application, Cloud-Based Integration

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • I

    Illinois Tech

    Cloud: Infrastructure as a Service - Bachelor's

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Cloud Computing Architecture, Cloud Management, Cloud-Native Computing, Cloud Applications, Cloud Deployment, Disaster Recovery, Virtual Networking, DevOps, Virtualization, Software Development, Infrastructure Architecture, Cloud Storage, Cloud Security, CI/CD, Business Continuity Planning

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • I

    Illinois Tech

    Cloud: Platform as a Service - Bachelor's

    Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Cloud Platforms, Cloud Services, Docker (Software), Information Management, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Hosting, Cloud Infrastructure, Cloud Solutions, Cloud Development, Cloud Deployment, Database Management Systems, Application Deployment, Database Management, Databases

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • G

    Google

    IT Security: Defense against the digital dark arts

    Skills you'll gain: IT Security Architecture, Information Systems Security, Network Security, Application Security, Security Controls, Security Awareness, Cybersecurity, Cyber Attacks, Encryption, Data Security, Cryptography, Security Strategy, Security Management, Computer Security Awareness Training, Cyber Security Policies, Authorization (Computing), Threat Management, Firewall, Authentications, Identity and Access Management

    4.8 stars, 26K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (26K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Master the 8Ps of Service Marketing

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Service Design, Service Management, Customer Relationship Building, Service Improvement, Strategic Marketing, Marketing Communications, Employee Training, Product Marketing, Operational Excellence, Marketing Channel, Marketing, Product Strategy, Quality Management, Staff Management, Promotional Strategies, Quality Assessment, Branding

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…303132…834

In summary, here are 10 of our most popular it service management courses

  • Service Foundations for Dubai's Hospitality Sector: Dubai College of Tourism
  • Generative AI for Customer Service Automation: Edureka
  • Advanced Budgeting Across Automobile, IT & Banking: EDUCBA
  • Advanced Credit Risk Modeling - IT Sector: EDUCBA
  • Customer-Focused Entrepreneurship: Service Insight & Loyalty: University of Arizona
  • Cloud: Platform as a Service - Master's: Illinois Tech
  • Your World and What Shapes It: University of Colorado Boulder
  • Cloud: Software as a Service - Bachelor's: Illinois Tech
  • Cloud: Infrastructure as a Service - Bachelor's: Illinois Tech
  • Cloud: Platform as a Service - Bachelor's: Illinois Tech

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