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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Handling Security Incidents Across Domains

    Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Six Sigma Green Belt: Apply, Analyze & Improve

    Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Cloud Spanner: Qwik Start

    Skills you'll gain: SQL, Google Cloud Platform, Relational Databases, Database Architecture and Administration, Data Integrity, Databases, Cloud Storage, Cloud Management, Scalability, Data Storage Technologies

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Backlog Mastery, Product Ownership, and Industry Tools

    Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, User Story, Stakeholder Management, Agile Methodology, Innovation, CI/CD, Product Lifecycle Management, Product Development, Prioritization, Scope Management, Maintainability

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Cloud Functions: Qwik Start - Command Line

    Skills you'll gain: Cloud Deployment, Google Cloud Platform, Cloud Applications, Command-Line Interface, Cloud Computing, Serverless Computing, Test Tools, Cloud Services, System Monitoring

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Building Realtime Pipelines in Cloud Data Fusion

    Skills you'll gain: Cloud-Based Integration, Real Time Data, Data Pipelines, Apache Spark, Data Integration, Data Transformation, Data Wrangling, Data Analysis, Data Visualization, Data Management

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera

    حدث كايزن في شرائح جوجل

    Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Creating a De-identified Copy of Data in Cloud Storage

    Skills you'll gain: Cloud Security, Data Loss Prevention, Google Cloud Platform, Data Access, Cloud Storage, Data Security, Data Management, Cloud Computing, Personally Identifiable Information, Unstructured Data

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Guided Website Development Project

    Skills you'll gain: Web Content Accessibility Guidelines, Browser Compatibility, User Story, HTML and CSS, GitHub, Microsoft Copilot, Web Development, Web Design and Development, Web Design, Application Deployment, Responsive Web Design, Git (Version Control System), AI Workflows, Front-End Web Development, Development Testing, Debugging, User Requirements Documents, Functional Requirement, Semantic Web

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon QLDB Primer

    Skills you'll gain: Amazon Web Services, Amazon DynamoDB, Amazon S3, Data Storage Technologies, Data Store

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Managing Data as a Product: Scalable Data Architectures

    Skills you'll gain: Data Architecture, Data Infrastructure, Distributed Computing, Data Modeling, Scalability, Data Management, Data Strategy, Microservices, Solution Architecture, Data Governance, Software Architecture, Semantic Web, Data Integration, Information Architecture, CI/CD, Software Design, Maintainability, Enterprise Architecture, Data Analysis, Generative AI

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    Microsoft Security, Compliance & Identity Fundamentals

    Skills you'll gain: Zero Trust Network Access, Microsoft Azure, Cloud Security, Endpoint Detection and Response, Security Controls, Multi-Factor Authentication, Cloud Computing, Identity and Access Management, Enterprise Security, Data Governance, Encryption

    Beginner · Course · 1 - 4 Weeks

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1…300301302…388

In summary, here are 10 of our most popular customer service courses

  • Handling Security Incidents Across Domains: Packt
  • Six Sigma Green Belt: Apply, Analyze & Improve: EDUCBA
  • Cloud Spanner: Qwik Start: Google Cloud
  • Backlog Mastery, Product Ownership, and Industry Tools: Board Infinity
  • Cloud Functions: Qwik Start - Command Line: Google Cloud
  • Building Realtime Pipelines in Cloud Data Fusion: Google Cloud
  • حدث كايزن في شرائح جوجل: Coursera
  • Creating a De-identified Copy of Data in Cloud Storage: Google Cloud
  • Guided Website Development Project: University of Washington
  • Amazon QLDB Primer: Amazon Web Services

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