Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: SQL, Google Cloud Platform, Relational Databases, Database Architecture and Administration, Data Integrity, Databases, Cloud Storage, Cloud Management, Scalability, Data Storage Technologies
Beginner · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, User Story, Stakeholder Management, Agile Methodology, Innovation, CI/CD, Product Lifecycle Management, Product Development, Prioritization, Scope Management, Maintainability
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Deployment, Google Cloud Platform, Cloud Applications, Command-Line Interface, Cloud Computing, Serverless Computing, Test Tools, Cloud Services, System Monitoring
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud-Based Integration, Real Time Data, Data Pipelines, Apache Spark, Data Integration, Data Transformation, Data Wrangling, Data Analysis, Data Visualization, Data Management
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Security, Data Loss Prevention, Google Cloud Platform, Data Access, Cloud Storage, Data Security, Data Management, Cloud Computing, Personally Identifiable Information, Unstructured Data
Beginner · Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Web Content Accessibility Guidelines, Browser Compatibility, User Story, HTML and CSS, GitHub, Microsoft Copilot, Web Development, Web Design and Development, Web Design, Application Deployment, Responsive Web Design, Git (Version Control System), AI Workflows, Front-End Web Development, Development Testing, Debugging, User Requirements Documents, Functional Requirement, Semantic Web
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon DynamoDB, Amazon S3, Data Storage Technologies, Data Store
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Architecture, Data Infrastructure, Distributed Computing, Data Modeling, Scalability, Data Management, Data Strategy, Microservices, Solution Architecture, Data Governance, Software Architecture, Semantic Web, Data Integration, Information Architecture, CI/CD, Software Design, Maintainability, Enterprise Architecture, Data Analysis, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Zero Trust Network Access, Microsoft Azure, Cloud Security, Endpoint Detection and Response, Security Controls, Multi-Factor Authentication, Cloud Computing, Identity and Access Management, Enterprise Security, Data Governance, Encryption
Beginner · Course · 1 - 4 Weeks