IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Generative AI, AI Enablement, AI Product Strategy, Innovation, AI Integrations, AI powered creativity, Curriculum Development, AI literacy, Responsible AI, Automation, Workforce Development, Business Strategy
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Software Architecture, Amazon Web Services, API Gateway, Amazon DynamoDB, IT Automation, Middleware, Software Development, Python Programming, Service Oriented Architecture, Systems Architecture, Microservices, Cloud API, Serverless Computing, Cloud Applications, Cloud-Based Integration, Application Frameworks, Databases, Scripting, Database Systems, Application Development
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Open Source Technology, Linux, Package and Software Management, Shell Script, Linux Administration, Ubuntu, Linux Commands, Microsoft Windows, Unix Shell, User Accounts, Bash (Scripting Language), Command-Line Interface, Linux Servers, Systems Administration, Unix, Operating Systems, Desktop Support, Windows Servers, System Configuration, Security Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Statistical Machine Learning, Data Preprocessing, Data Storage, Data Pipelines, Machine Learning Algorithms, Machine Learning, Data Processing, Data Science, Model Evaluation, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Opportunities, Competitive Intelligence, Business Strategy, Revenue Management, Strategic Marketing, Product Lining, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, Regulation and Legal Compliance, Commercial Laws
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Kaizen Methodology, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Cross-Functional Team Leadership, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Process Improvement and Optimization, Quality Management, Process Improvement, Business Process, Workflow Management, Culture Transformation, Leadership
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Personal Attributes, Family Support, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: File I/O, Memory Management, Maintainability, C (Programming Language), Software Engineering, System Programming, Systems Development Life Cycle, Software Development, Simulations, Command-Line Interface, Collaborative Software
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Communication Strategies, Social Skills, Interpersonal Communications, Planning, Collaboration, Conflict Management, Constructive Feedback, Leadership, Organizational Skills
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Dashboard, Data Storytelling, Dashboard Creation, Data Presentation, Data Visualization Software, Tableau Software, Data Visualization, Plot (Graphics), Interactive Data Visualization, Real Time Data, Data Manipulation, Data Integration, Data Import/Export, Data Cleansing, Data Analysis
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation and Benefits, Compensation Strategy, Compensation Management, Benefits Administration, Human Resource Strategy, Human Resources, Employee Retention, Organizational Strategy, Employee Engagement, Organizational Structure
Beginner · Course · 1 - 4 Weeks