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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • C

    Coursera

    حدث كايزن في شرائح جوجل

    Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    CompTIA Cloud Essentials+ (CLO-002)

    Skills you'll gain: Cloud Solutions, Cloud Hosting, Cloud Deployment, Public Cloud, Cloud Computing Architecture, Cloud Management, Cloud Storage, Cost Management, Risk Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Guided Website Development Project

    Skills you'll gain: Web Content Accessibility Guidelines, Browser Compatibility, User Story, HTML and CSS, GitHub, Microsoft Copilot, Web Development, Web Design and Development, Web Design, Application Deployment, Responsive Web Design, Git (Version Control System), AI Workflows, Front-End Web Development, Development Testing, Debugging, User Requirements Documents, Functional Requirement, Semantic Web

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Static & Dynamic Analysis for Technical Testing

    Skills you'll gain: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality Assurance, Test Tools, White-Box Testing, Regression Testing

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Microsoft Azure - Data Lake

    Skills you'll gain: Data Lakes, Microsoft Azure, Stored Procedure, Data Architecture, Performance Tuning, Data Management, Query Languages, Data Manipulation, Scripting, SQL, Data Processing, Windows PowerShell, Microsoft Visual Studio, Command-Line Interface, Heat Maps

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    Practical Engineering Data Mining: Techniques and Uses

    Skills you'll gain: Data Mining, Exploratory Data Analysis, Model Evaluation, Dimensionality Reduction, Data Preprocessing, Data Cleansing, Data Transformation, Data-Driven Decision-Making, Predictive Analytics, Forecasting, Big Data, Data Analysis, Applied Machine Learning, Statistical Analysis, Classification Algorithms, Data Visualization Software, Unsupervised Learning, Regression Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Getting Started with Google Kubernetes Engine - Français

    Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Docker (Software), Cloud Computing, Cloud Infrastructure, CI/CD, Application Deployment, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Creating a De-identified Copy of Data in Cloud Storage

    Skills you'll gain: Cloud Security, Data Loss Prevention, Google Cloud Platform, Data Access, Cloud Storage, Data Security, Data Management, Cloud Computing, Personally Identifiable Information, Unstructured Data

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Google Analytics Course: Track, Analyze & Grow

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Looker (Software), Real Time Data, Analytics, Data Analysis, Customer Insights, Dashboard, Target Audience, Campaign Management, Customer Retention, E-Commerce

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Code Generation with Amazon Q

    Skills you'll gain: AI Enablement, Amazon Web Services, AI Workflows, Integrated Development Environments, Software Development Tools, Software Development, Development Environment, Maintainability, Automation, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Infrastructure as Code and Monitoring

    Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, Terraform, CI/CD, Prometheus (Software), Continuous Integration, Amazon Web Services, Grafana, Continuous Deployment, System Monitoring, Cloud Infrastructure, DevOps, Cloud Deployment, Infrastructure Architecture, Continuous Monitoring, Query Languages

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Event-Driven Systems, Security, and Microservices

    Skills you'll gain: Containerization, Microservices, Authentications, OAuth, Application Deployment, Integration Testing, Event-Driven Programming, Data Migration, Application Programming Interface (API), Software Architecture, Software Design Patterns, Scalability, Systems Integration

    Intermediate · Course · 1 - 3 Months

Searches related to customer service

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customer service essentials: 20 skills for happy clients
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customer service with python: build a chatbot using chatgpt
1…301302303…388

In summary, here are 10 of our most popular customer service courses

  • حدث كايزن في شرائح جوجل: Coursera
  • CompTIA Cloud Essentials+ (CLO-002) : Packt
  • Guided Website Development Project: University of Washington
  • Static & Dynamic Analysis for Technical Testing: Board Infinity
  • Microsoft Azure - Data Lake: EDUCBA
  • Practical Engineering Data Mining: Techniques and Uses: Northeastern University
  • Getting Started with Google Kubernetes Engine - Français: Google Cloud
  • Creating a De-identified Copy of Data in Cloud Storage: Google Cloud
  • Google Analytics Course: Track, Analyze & Grow: LearnKartS
  • Code Generation with Amazon Q: Coursera

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