Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Management, Google Cloud Platform, Cloud Computing, Command-Line Interface, Cloud Platforms, Authorization (Computing), Software Installation
Beginner · Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Marketing Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Data-Driven Decision-Making, Forecasting, Marketing Strategies, Strategic Decision-Making, Strategic Leadership, Time Series Analysis and Forecasting, Statistical Modeling, Simulation and Simulation Software, Predictive Analytics, Customer Retention, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Blockchain, Software Installation, Cloud Hosting, Infrastructure As A Service (IaaS), User Accounts, Cloud Deployment, Operating System Administration, Application Deployment, Build Tools, Systems Administration
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: SQL, Transaction Processing, Query Languages, Database Management, Data Manipulation, Data Security, Stored Procedure, Relational Databases, Data Transformation, Data Storage, Data Integrity, Authorization (Computing), Data Dictionary
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Customer Analysis, Text Mining, Customer Insights, Google Cloud Platform, Data Management, Image Analysis, Big Data, Customer experience improvement, Unstructured Data, SQL, Data Analysis, Statistical Reporting, Machine Learning
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Application Deployment, Continuous Integration, DevOps, Cloud Deployment, Release Management, Software Versioning, Version Control, Microsoft Azure, GitHub, Development Testing, Test Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, JSON, Authentications, Web Components
Beginner · Course · 1 - 3 Months

Skills you'll gain: Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, Data Lakes, PySpark, Apache Spark, Data Quality, Data Governance, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Cloud Security, Internet Of Things, Infrastructure Security, Vulnerability Management, Information Systems Security, Incident Response, Identity and Access Management, Threat Management, Security Strategy, Penetration Testing, Network Security, Security Controls, Cloud Computing, Cloud Computing Architecture, Threat Detection, Cloud Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: API Gateway, CI/CD, Amazon Web Services, Devops Tools, Amazon CloudWatch, Software Development Tools, Virtual Networking, Database Management Systems, Databases, Application Deployment, Continuous Integration, Continuous Deployment, Database Architecture and Administration, Redis, Application Programming Interface (API), Data Store, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Storage, Cloud Deployment
Intermediate · Specialization · 1 - 3 Months