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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Configuring IAM Permissions with gcloud

    Skills you'll gain: Identity and Access Management, Cloud Management, Google Cloud Platform, Cloud Computing, Command-Line Interface, Cloud Platforms, Authorization (Computing), Software Installation

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Time, Change, and Decisions for Marketing

    Skills you'll gain: Marketing Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Data-Driven Decision-Making, Forecasting, Marketing Strategies, Strategic Decision-Making, Strategic Leadership, Time Series Analysis and Forecasting, Statistical Modeling, Simulation and Simulation Software, Predictive Analytics, Customer Retention, Reinforcement Learning

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Block.one: Creating a Multi Node EOSIO Blockchain

    Skills you'll gain: Google Cloud Platform, Blockchain, Software Installation, Cloud Hosting, Infrastructure As A Service (IaaS), User Accounts, Cloud Deployment, Operating System Administration, Application Deployment, Build Tools, Systems Administration

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    PyMongo Case Study - Aggregating Customer Data of a Bank

    Skills you'll gain: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering SQL and Data Management with Teradata

    Skills you'll gain: SQL, Transaction Processing, Query Languages, Database Management, Data Manipulation, Data Security, Stored Procedure, Relational Databases, Data Transformation, Data Storage, Data Integrity, Authorization (Computing), Data Dictionary

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Analyze Customer Reviews with Gemini Using SQL

    Skills you'll gain: Google Gemini, Customer Analysis, Text Mining, Customer Insights, Google Cloud Platform, Data Management, Image Analysis, Big Data, Customer experience improvement, Unstructured Data, SQL, Data Analysis, Statistical Reporting, Machine Learning

    Intermediate · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Design and Implement Build and Release Pipelines

    Skills you'll gain: Azure DevOps Pipelines, CI/CD, Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Application Deployment, Continuous Integration, DevOps, Cloud Deployment, Release Management, Software Versioning, Version Control, Microsoft Azure, GitHub, Development Testing, Test Engineering

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Salesforce Integration With External Systems Part 1

    Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, JSON, Authentications, Web Components

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    Microsoft Fabric: Ingest and Transform Data

    Skills you'll gain: Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, Data Lakes, PySpark, Apache Spark, Data Quality, Data Governance, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Securing the IoT Landscape: From Inception to Architecture

    Skills you'll gain: Threat Modeling, Cloud Security, Internet Of Things, Infrastructure Security, Vulnerability Management, Information Systems Security, Incident Response, Identity and Access Management, Threat Management, Security Strategy, Penetration Testing, Network Security, Security Controls, Cloud Computing, Cloud Computing Architecture, Threat Detection, Cloud Deployment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Unlocking Oracle Exadata Database Service in OCI

    Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep DVA-C02: AWS Certified Developer Associate

    Skills you'll gain: API Gateway, CI/CD, Amazon Web Services, Devops Tools, Amazon CloudWatch, Software Development Tools, Virtual Networking, Database Management Systems, Databases, Application Deployment, Continuous Integration, Continuous Deployment, Database Architecture and Administration, Redis, Application Programming Interface (API), Data Store, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Storage, Cloud Deployment

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Configuring IAM Permissions with gcloud: Google Cloud
  • Time, Change, and Decisions for Marketing: University of Colorado System
  • Block.one: Creating a Multi Node EOSIO Blockchain: Google Cloud
  • PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
  • Mastering SQL and Data Management with Teradata: Board Infinity
  • Analyze Customer Reviews with Gemini Using SQL: Google Cloud
  • Design and Implement Build and Release Pipelines: Whizlabs
  • Salesforce Integration With External Systems Part 1: Packt
  • Microsoft Fabric: Ingest and Transform Data: Whizlabs
  • Securing the IoT Landscape: From Inception to Architecture: LearnQuest

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
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Analytics (13)
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Digital Marketing (13)
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Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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