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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free
    Free
    A

    Amazon Web Services

    Troubleshooting: AWS CloudFormation Stacks

    Skills you'll gain: AWS CloudFormation, Amazon Web Services, Network Troubleshooting, Cloud Management, Cloud Computing, Technical Support, Cloud Infrastructure, Issue Tracking, Technical Documentation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Amazon RDS for MariaDB

    Skills you'll gain: Amazon Web Services, MySQL, Database Management, Relational Databases, Database Architecture and Administration, Command-Line Interface

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Innovating with Google Cloud Artificial Intelligence - Español

    Skills you'll gain: Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Business Transformation, Responsible AI, Business Intelligence, Data Quality, Machine Learning, Natural Language Processing, Model Deployment, Applied Machine Learning, Cloud API, Data Analysis, Image Analysis

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    No-Code Machine Learning Using Amazon AWS SageMaker Canvas

    Skills you'll gain: AWS SageMaker, Applied Machine Learning, Model Evaluation, Amazon Web Services, No-Code Development, Machine Learning, Supervised Learning, Cloud Platforms, Predictive Modeling, Amazon S3, Version Control, Data Preprocessing, Model Deployment

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Cloud Management and AWS Fundamentals

    Skills you'll gain: AWS Identity and Access Management (IAM), Cloud Deployment, Amazon Web Services, Cloud Management, Cloud Computing, User Accounts, Cloud Infrastructure, Account Management, Public Cloud, Servers, Linux Servers, Cloud Security, Docker (Software), Billing, Market Analysis, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Routing Fundamentals

    Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Agile Retrospective: Kaizen with Scrum

    Skills you'll gain: Sprint Retrospectives, Prioritization, Agile Project Management, Timelines, Meeting Facilitation, Agile Methodology, Brainstorming, Virtual Teams, Continuous Improvement Process, Team Performance Management, Project Documentation

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Explore SAP Data Foundation using Looker Dashboards

    Skills you'll gain: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Business Intelligence Software, Google Cloud Platform, Dashboard, Business Analysis, Data Visualization, Data Analysis, Sales Management, Sales, Product Knowledge, Enterprise Resource Planning

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Building Transformations and Preparing Data with Wrangler in Cloud Data Fusion

    Skills you'll gain: Data Wrangling, Command-Line Interface, Data Transformation, Data Processing, Data Pipelines, Google Cloud Platform, Data Integration, Data Management, Database Administration

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Ingesting New Datasets into BigQuery

    Skills you'll gain: Data Warehousing, SQL, Data Management, Database Management, Google Cloud Platform, Data Integration, Data Migration, Big Data, Data Import/Export, Data Storage, Google Analytics

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    Edureka

    AWS Cloud for Data and Database Migration

    Skills you'll gain: Cloud Computing Architecture, Data Import/Export, MySQL, AWS Identity and Access Management (IAM)

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes Engine: Production en Français

    Skills you'll gain: Kubernetes, CI/CD, Google Cloud Platform, Continuous Delivery, Application Performance Management, Continuous Integration, Cloud Infrastructure, Cloud Applications, Cloud Storage, Security Controls, Database Management, Authorization (Computing), Role-Based Access Control (RBAC), Authentications, Managed Services, Identity and Access Management

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Troubleshooting: AWS CloudFormation Stacks: Amazon Web Services
  • Getting Started with Amazon RDS for MariaDB: Amazon Web Services
  • Innovating with Google Cloud Artificial Intelligence - Español: Google Cloud
  • No-Code Machine Learning Using Amazon AWS SageMaker Canvas: Packt
  • Advanced Cloud Management and AWS Fundamentals: Packt
  • Amazon Connect Routing Fundamentals: Amazon Web Services
  • Agile Retrospective: Kaizen with Scrum: Packt
  • Explore SAP Data Foundation using Looker Dashboards: Google Cloud
  • Building Transformations and Preparing Data with Wrangler in Cloud Data Fusion: Google Cloud
  • Ingesting New Datasets into BigQuery: Google Cloud

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