Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Board Infinity
Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Google Cloud Platform, Network Troubleshooting, Containerization, System Monitoring, Cloud Computing, Cloud Platforms, Network Monitoring, Terraform
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, ChatGPT, No-Code Development, OpenAI, LLM Application, Generative AI, Microsoft Power Platform, Email Automation, Application Development, Microsoft Power Automate/Flow, Serverless Computing, Microsoft Azure, Microsoft Outlook, Email Marketing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Digital Transformation, Data Governance, Cloud Storage, Real Time Data, Google Cloud Platform, Looker (Software), Data Storage, Data Migration, Business Intelligence Software, Data Management, Cloud Solutions, Big Data, Business Intelligence, Databases, Database Management, Analytics, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, API Gateway, Network Administration, Software-Defined Networking, Cloud-Native Computing, General Networking, Network Architecture, Network Security, Application Deployment, Containerization
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Live Streaming, Amazon Web Services, Digital Communications, Display Devices
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Responsible AI, Microsoft Azure, MLOps (Machine Learning Operations), Data Management, Cloud Management, Cloud Deployment, Applied Machine Learning, Model Evaluation, Scalability, Data Preprocessing, Machine Learning, Performance Tuning, Feature Engineering, Machine Learning Algorithms
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud API, Google Cloud Platform, Data Store, Medical Privacy, Application Programming Interface (API), Health Informatics, Health Information Management, Data Import/Export, Cloud Computing, Data Security, Medical Imaging
Intermediate · Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Ideation, Innovation, Architectural Design, Problem Solving, Design Thinking, Artificial Intelligence and Machine Learning (AI/ML), Entrepreneurship, Artificial Intelligence, Advertising, Marketing, Game Design, Consumer Behaviour, Experimentation
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Google Analytics, Marketing Budgets, Performance marketing, Pay Per Click Advertising, Digital Marketing, Paid media, Google Ads, Marketing Strategies, Digital Advertising, Driving engagement, Campaign Management, Web Analytics, Online Advertising, Advertising Campaigns, Budget Management, Bidding, Marketing Analytics, Lead Generation, Facebook, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours