Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Containerization, Kubernetes, Docker (Software), Cloud Deployment, Google Cloud Platform, Cloud Applications, Cloud Computing, Application Deployment, Scalability, Public Cloud, Node.JS, Cloud Storage
Beginner · Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, User Requirements Documents, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Regulatory Requirements, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud API, Natural Language Processing, Google Cloud Platform, Text Mining, Image Analysis, Cloud-Based Integration, Computer Vision, Network Analysis, Web Design
Advanced · Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Google Cloud Platform, Microsoft Azure, Load Balancing, Cloud Computing Architecture, Public Cloud, Multi-Cloud, Cloud Infrastructure, Virtual Networking, Servers, Network Routing, Firewall, Scalability
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Copywriting, Advertising, Intellectual Property, Marketing Materials, Marketing Design, Writing, Graphic and Visual Design, Layout Design, Typography, Creative Design, Creativity, Customer Engagement
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Big Data, Cloud Storage, Looker (Software), Cloud Computing, Machine Learning, Analytics, Data Management, Data Lakes, Unstructured Data, Data Quality, Business Intelligence, Data-Driven Decision-Making, Customer experience improvement, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Import/Export, Data Migration, Serverless Computing, File Management, Cloud Computing, Cloud Storage, Google Cloud Platform, Database Development
Beginner · Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SonarQube, Apache Maven, Jenkins, Apache Tomcat, Application Deployment, Java, DevOps, Application Servers, Amazon Web Services, CI/CD, Amazon Elastic Compute Cloud, Git (Version Control System)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Real Time Data, Google Cloud Platform, Data Integration, Data Processing, Extract, Transform, Load, Big Data, Data Transformation, Analytics, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: vSphere Networking and Storage, vSphere DRS & HA, Cloud Infrastructure, VMware vSAN, vCenter Server, Storage vMotion, Virtual Networking, Virtualization, Software-Defined Data Center (SDDC), Virtual Machines, iSCSI Configuration, vCenter Server Management, Virtualization and Virtual Machines, Cloud Computing, Containerization, Network Administration, Servers, Data Storage Technologies, Network Security, Capacity Management
Intermediate · Specialization · 1 - 3 Months