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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Running a Node.js Container on Google Kubernetes Engine

    Skills you'll gain: Containerization, Kubernetes, Docker (Software), Cloud Deployment, Google Cloud Platform, Cloud Applications, Cloud Computing, Application Deployment, Scalability, Public Cloud, Node.JS, Cloud Storage

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Understanding the Healthcare Innovation Process I

    Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, User Requirements Documents, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Regulatory Requirements, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology

    Build toward a degree

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Extract, Analyze, and Translate Text from Images with the Cloud ML APIs

    Skills you'll gain: Cloud API, Natural Language Processing, Google Cloud Platform, Text Mining, Image Analysis, Cloud-Based Integration, Computer Vision, Network Analysis, Web Design

    Advanced · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Foundations of Complex Sales Success

    Skills you'll gain: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Cloud Compute and Scalability for Azure Professionals

    Skills you'll gain: Virtual Machines, Google Cloud Platform, Microsoft Azure, Load Balancing, Cloud Computing Architecture, Public Cloud, Multi-Cloud, Cloud Infrastructure, Virtual Networking, Servers, Network Routing, Firewall, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Designing Breakthrough Advertisements: Basics to Begin

    Skills you'll gain: Copywriting, Advertising, Intellectual Property, Marketing Materials, Marketing Design, Writing, Graphic and Visual Design, Layout Design, Typography, Creative Design, Creativity, Customer Engagement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Innovating with Data and Google Cloud בעברית

    Skills you'll gain: Digital Transformation, Google Cloud Platform, Big Data, Cloud Storage, Looker (Software), Cloud Computing, Machine Learning, Analytics, Data Management, Data Lakes, Unstructured Data, Data Quality, Business Intelligence, Data-Driven Decision-Making, Customer experience improvement, Artificial Intelligence

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Importing Data to a Firestore Database

    Skills you'll gain: Data Import/Export, Data Migration, Serverless Computing, File Management, Cloud Computing, Cloud Storage, Google Cloud Platform, Database Development

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    IA en la participación de los aficionados

    Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Maven and SonarQube for DevOps Engineers - Beginners Guide

    Skills you'll gain: SonarQube, Apache Maven, Jenkins, Apache Tomcat, Application Deployment, Java, DevOps, Application Servers, Amazon Web Services, CI/CD, Amazon Elastic Compute Cloud, Git (Version Control System)

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Créer des pipelines de flux de données sur Google Cloud

    Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Real Time Data, Google Cloud Platform, Data Integration, Data Processing, Extract, Transform, Load, Big Data, Data Transformation, Analytics, Data Storage

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    VMware VCP-DCV (Updated for vSphere 7)

    Skills you'll gain: vSphere Networking and Storage, vSphere DRS & HA, Cloud Infrastructure, VMware vSAN, vCenter Server, Storage vMotion, Virtual Networking, Virtualization, Software-Defined Data Center (SDDC), Virtual Machines, iSCSI Configuration, vCenter Server Management, Virtualization and Virtual Machines, Cloud Computing, Containerization, Network Administration, Servers, Data Storage Technologies, Network Security, Capacity Management

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Running a Node.js Container on Google Kubernetes Engine: Google Cloud
  • Understanding the Healthcare Innovation Process I: University of Illinois Urbana-Champaign
  • Extract, Analyze, and Translate Text from Images with the Cloud ML APIs: Google Cloud
  • Foundations of Complex Sales Success: LearnQuest
  • Google Cloud Compute and Scalability for Azure Professionals: Google Cloud
  • Designing Breakthrough Advertisements: Basics to Begin: University of Colorado Boulder
  • Innovating with Data and Google Cloud בעברית: Google Cloud
  • Importing Data to a Firestore Database: Google Cloud
  • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
  • Maven and SonarQube for DevOps Engineers - Beginners Guide: Packt

Skills you can learn in Marketing

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Brand Management (7)

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