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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: Preview
    Preview
    I

    IE Business School

    Value Creation for Corporate Strategy

    Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Strategic Thinking, Value Propositions, Strategic Sourcing, Business Strategies, Supply Chain, Decision Making, Mergers & Acquisitions, Operational Efficiency, Purchasing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IIMA - IIM Ahmedabad

    Supply Chain Digitization: Strategy and Design

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Transportation Management, Digital Analysis, Digital Transformation, Supply Management, Transportation Operations, Logistics Management, Logistics, Inventory and Warehousing, Business Analytics, Data-Driven Decision-Making, Warehousing, Business Transformation, Order Fulfillment, Warehouse Management, Strategic Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    73 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Python NLTK for Beginners: Customer Satisfaction Analysis

    Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

    Skills you'll gain: Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, Responsible AI, Model Evaluation, Fine-tuning, Model Deployment, Feature Engineering, LangChain, Model Optimization, Large Language Modeling, Generative Model Architectures, Generative AI, LLM Application, MLOps (Machine Learning Operations), Model Training, OpenAI API, Generative Adversarial Networks (GANs), Business Strategy, Python Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    100 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
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    H

    HEC Paris

    Entrepreneurship Strategy: From Ideation to Exit

    Skills you'll gain: Ideation, Entrepreneurship, Innovation, Creative Thinking, Entrepreneurial Finance, Creativity, Sales Strategy, Commercialization, B2B Sales, Sales, Business Planning, Product Planning, Business Strategy, Business Development, New Business Development, Personal Attributes, Self-Awareness, Personal Development, Global Marketing, Human Resources Management and Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Machine Learning with PySpark: Customer Churn Analysis

    Skills you'll gain: Model Evaluation, Data Preprocessing, Exploratory Data Analysis, Feature Engineering, Model Deployment, Data Analysis, PySpark, Model Training, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Data-Driven Decision-Making, AI Enablement, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Cost and Economics in Pricing Strategy

    Skills you'll gain: Market Dynamics, Revenue Management, Cost Accounting, Supply And Demand, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Marketing Channel, Regression Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    696 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Instructional Design and Digital Learning Strategy

    Skills you'll gain: Agile Methodology, Project Planning, Needs Assessment, Instructional Design, Education Software and Technology, Project Coordination, Digital pedagogy, Learning Theory, Communication Planning, Project Management Life Cycle, Pedagogy, Technology Solutions, Project Scoping, Sprint Planning, Instructional Strategies, Stakeholder Communications, Project Estimation, Risk Management, Stakeholder Management, Learning Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Develop a UX Customer Problem Statement in Miro

    Skills you'll gain: Experience Design, Design Thinking, User Experience, UI/UX Research, Customer experience improvement, Business Intelligence, Journey Mapping, User Interface (UI) Design, User Research, Customer Analysis, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Italiano

    Skills you'll gain: Google Cloud Platform, Product Support, Help Desk Support, Technical Support and Services, Service Level, Technical Support, Cloud Services, Service Management, Technical Communication, Identity and Access Management, File Management, Problem Management, Issue Tracking, Incident Management, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Arizona

    Customer-Focused Entrepreneurship: Culture, Teams & Lock-On

    Skills you'll gain: Customer Retention, Customer Relationship Building, Customer Service, Brand Loyalty, Employee Engagement, Customer Engagement, Organizational Leadership, Culture Transformation, Customer experience improvement, Organizational Development, Organizational Effectiveness, Customer Insights, Drive Engagement, Performance Improvement, Service Management, Value Propositions, Service Improvement, Business Strategy, Entrepreneurship, Active Listening

    Mixed · Course · 1 - 4 Weeks

1…313233…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Value Creation for Corporate Strategy: IE Business School
  • Supply Chain Digitization: Strategy and Design: IIMA - IIM Ahmedabad
  • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera
  • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera
  • Dealing With Angry Customers In Customer Service: Alex Genadinik
  • Entrepreneurship Strategy: From Ideation to Exit: HEC Paris
  • Machine Learning with PySpark: Customer Churn Analysis: Coursera
  • Cost and Economics in Pricing Strategy: University of Virginia
  • Instructional Design and Digital Learning Strategy: University of Illinois Urbana-Champaign
  • Develop a UX Customer Problem Statement in Miro: Coursera

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