Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Google App Engine, Cloud Applications, Google Cloud Platform, Cloud Development, Application Deployment, Scalability, Platform As A Service (PaaS), Test Tools, Cloud API, PHP (Scripting Language)
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Real Time Data, Google Cloud Platform, Data Integration, Data Processing, Extract, Transform, Load, Big Data, Data Transformation, Analytics, Data Storage
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Innovation
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Continuous Integration, CI/CD, Jenkins, Test Automation, GitLab, Continuous Delivery, Continuous Deployment, Agile Software Development, Unit Testing, DevSecOps, Integration Testing, Software Development, Git (Version Control System), Application Deployment, Application Security, Automation, Debugging, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Cloud Management, Site Reliability Engineering, Cost Management, Cloud Computing, Google Cloud Platform, DevOps, IT Security Architecture, Data Security, Multi-Tenant Cloud Environments, Financial Controls, System Monitoring, Cybersecurity, Identity and Access Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Import/Export, Data Migration, Serverless Computing, File Management, Cloud Computing, Cloud Storage, Google Cloud Platform, Database Development
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Big Data, Analytics, Query Languages, Google Cloud Platform, Data Processing, Data Analysis, Data Integration, Time Series Analysis and Forecasting
Beginner · Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Digital Marketing, Online Advertising, Email Marketing, Marketing Strategies, Campaign Management, Social Media Strategy, Social Media Marketing, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Marketing, Copywriting, Advertising, Integrated Marketing Communications, Mobile Security, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Digital Transformation, Looker (Software), Business Intelligence, Data Strategy, Data Transformation, Business Intelligence Software, Google Cloud Platform, Big Data, Analytics, Data Storage, Data Storage Technologies, Dataflow, Data Pipelines, Data Management, Cloud Solutions
Beginner · Course · 1 - 3 Months

Skills you'll gain: Alteryx, Predictive Modeling, Scripting, R Programming, Predictive Analytics, Data Science, Advanced Analytics, Trend Analysis, Data Preprocessing, Data Integration, Exploratory Data Analysis, Data Manipulation, Data Visualization Software, Data Analysis, Model Evaluation, Data Cleansing, Risk Modeling, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon S3, Cloud Storage, Hybrid Cloud Computing, Data Storage, Cloud Services, Cloud Solutions, Data Storage Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Tableau Software, Dashboard, Interactive Data Visualization, Data Visualization Software, Data Analysis, Sales Strategy, Key Performance Indicators (KPIs), Trend Analysis, Performance Analysis, Investment Management, Financial Data
Beginner · Course · 1 - 3 Months