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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Understanding Google Cloud Operations and Security בעברית

    Skills you'll gain: Cloud Security, Cloud Management, Site Reliability Engineering, Cost Management, Cloud Computing, Google Cloud Platform, DevOps, IT Security Architecture, Data Security, Multi-Tenant Cloud Environments, Financial Controls, System Monitoring, Cybersecurity, Identity and Access Management

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    لوسائط الرقمية واستراتيجيات التسويق

    Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Digital Marketing, Online Advertising, Email Marketing, Marketing Strategies, Campaign Management, Social Media Strategy, Social Media Marketing, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Marketing, Copywriting, Advertising, Integrated Marketing Communications, Mobile Security, Key Performance Indicators (KPIs)

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Configure and Deploy AWS Client VPN

    Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, AWS Identity and Access Management (IAM), Network Security, Remote Access Systems, Virtual Networking, Amazon Elastic Compute Cloud, Command-Line Interface, End User Training and Support

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Scripting with Alteryx: Python and R for Advanced Workflows

    Skills you'll gain: Alteryx, Predictive Modeling, Scripting, R Programming, Predictive Analytics, Data Science, Advanced Analytics, Trend Analysis, Data Preprocessing, Data Integration, Exploratory Data Analysis, Data Manipulation, Data Visualization Software, Data Analysis, Model Evaluation, Data Cleansing, Risk Modeling, Machine Learning

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Preparing and Aggregating Data for Visualizations using Cloud Dataprep

    Skills you'll gain: Data Visualization Software, Data Wrangling, Data Manipulation, Google Cloud Platform, Data Import/Export, Data Transformation, Data Cleansing, Data Analysis, Sampling (Statistics), Course Development

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Digital Literacy: Introduction to Mobile Phone Basics

    Skills you'll gain: Mobile Security, Computer Literacy, digital literacy, End User Training and Support, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Photography, Information Privacy, Communication

    Beginner · Course · 1 - 4 Weeks

  • D

    Duke University

    Building Rust AWS Lambda Microservices with Cargo Lambda

    Skills you'll gain: Serverless Computing, Amazon Web Services, Rust (Programming Language), Debugging, Application Deployment, Development Environment, Linux

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Containers and Developer Tools

    Skills you'll gain: Containerization, CI/CD, Amazon Web Services, Devops Tools, Software Development Tools, Docker (Software), Kubernetes, Application Deployment, Continuous Integration, Continuous Deployment, Application Performance Management, Frontend Integration, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Validating Policies for Terraform on Google Cloud

    Skills you'll gain: Terraform, Data Validation, Infrastructure as Code (IaC), Acceptance Testing, Google Cloud Platform, Security Controls

    Intermediate · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Ansible From Basics to Guru

    Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, IT Automation, Docker (Software), Virtualization and Virtual Machines, Automation, Amazon Web Services, File Management, Microsoft Azure, DevOps, Linux Servers, Operating System Administration, YAML, Windows Servers, Microsoft Windows, Infrastructure as Code (IaC), Web Servers

    Intermediate · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Security, Management and Governance

    Skills you'll gain: AWS Kinesis, Amazon Web Services, Amazon CloudWatch, AWS Identity and Access Management (IAM), Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Amazon S3, Authentications, AWS CloudFormation, Key Management, Microservices, Real Time Data, Encryption

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    GCP: Database, Storage, and Networking

    Skills you'll gain: Google Cloud Platform, Hybrid Cloud Computing, Data Processing, Big Data, Data Warehousing, Cloud Services, Data Storage, Cloud Infrastructure, Dataflow, Cloud Computing, Database Administration, Databases, Virtual Networking, Load Balancing, Virtual Private Networks (VPN), Virtual Machines, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Understanding Google Cloud Operations and Security בעברית: Google Cloud
  • لوسائط الرقمية واستراتيجيات التسويق: University of Illinois Urbana-Champaign
  • Configure and Deploy AWS Client VPN: Amazon Web Services
  • Scripting with Alteryx: Python and R for Advanced Workflows: Coursera
  • Preparing and Aggregating Data for Visualizations using Cloud Dataprep: Google Cloud
  • Digital Literacy: Introduction to Mobile Phone Basics: Coursera
  • Building Rust AWS Lambda Microservices with Cargo Lambda: Duke University
  • AWS: Containers and Developer Tools: Whizlabs
  • Validating Policies for Terraform on Google Cloud: Google Cloud
  • Ansible From Basics to Guru: Pearson

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