Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Cloud Security, Cloud Management, Site Reliability Engineering, Cost Management, Cloud Computing, Google Cloud Platform, DevOps, IT Security Architecture, Data Security, Multi-Tenant Cloud Environments, Financial Controls, System Monitoring, Cybersecurity, Identity and Access Management
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Digital Marketing, Online Advertising, Email Marketing, Marketing Strategies, Campaign Management, Social Media Strategy, Social Media Marketing, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Marketing, Copywriting, Advertising, Integrated Marketing Communications, Mobile Security, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, AWS Identity and Access Management (IAM), Network Security, Remote Access Systems, Virtual Networking, Amazon Elastic Compute Cloud, Command-Line Interface, End User Training and Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Alteryx, Predictive Modeling, Scripting, R Programming, Predictive Analytics, Data Science, Advanced Analytics, Trend Analysis, Data Preprocessing, Data Integration, Exploratory Data Analysis, Data Manipulation, Data Visualization Software, Data Analysis, Model Evaluation, Data Cleansing, Risk Modeling, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Visualization Software, Data Wrangling, Data Manipulation, Google Cloud Platform, Data Import/Export, Data Transformation, Data Cleansing, Data Analysis, Sampling (Statistics), Course Development
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Mobile Security, Computer Literacy, digital literacy, End User Training and Support, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Photography, Information Privacy, Communication
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Serverless Computing, Amazon Web Services, Rust (Programming Language), Debugging, Application Deployment, Development Environment, Linux
Beginner · Guided Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Containerization, CI/CD, Amazon Web Services, Devops Tools, Software Development Tools, Docker (Software), Kubernetes, Application Deployment, Continuous Integration, Continuous Deployment, Application Performance Management, Frontend Integration, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Terraform, Data Validation, Infrastructure as Code (IaC), Acceptance Testing, Google Cloud Platform, Security Controls
Intermediate · Project · Less Than 2 Hours

Pearson
Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, IT Automation, Docker (Software), Virtualization and Virtual Machines, Automation, Amazon Web Services, File Management, Microsoft Azure, DevOps, Linux Servers, Operating System Administration, YAML, Windows Servers, Microsoft Windows, Infrastructure as Code (IaC), Web Servers
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Amazon Web Services, Amazon CloudWatch, AWS Identity and Access Management (IAM), Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Amazon S3, Authentications, AWS CloudFormation, Key Management, Microservices, Real Time Data, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Hybrid Cloud Computing, Data Processing, Big Data, Data Warehousing, Cloud Services, Data Storage, Cloud Infrastructure, Dataflow, Cloud Computing, Database Administration, Databases, Virtual Networking, Load Balancing, Virtual Private Networks (VPN), Virtual Machines, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks