Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Marketing, Performance marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Target Market, Customer Insights, Market Analysis, Data Analysis, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Docker (Software), YAML, Containerization, Configuration Management, Data Pipelines, Real Time Data, Debugging, DevOps, Microservices, Application Deployment, Scalability, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Hybrid Cloud Computing, Data Processing, Big Data, Data Warehousing, Cloud Services, Data Storage, Cloud Infrastructure, Dataflow, Cloud Computing, Database Administration, Databases, Virtual Networking, Load Balancing, Virtual Private Networks (VPN), Virtual Machines, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Convolutional Neural Networks, Tensorflow, Image Analysis, Computer Vision, NumPy, Data Processing, Feature Engineering, Google Cloud Platform, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Cloud Computing, Cloud Management, Cloud Infrastructure, Public Cloud, Jupyter, System Configuration, Cloud Applications
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Embeddings, Google Cloud Platform, Vector Databases, Text Mining, Applied Machine Learning, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Cloud Hosting, Load Balancing, Google Cloud Platform, Cloud Applications, Application Deployment, Infrastructure As A Service (IaaS), Virtual Machines, Web Servers, Cloud Computing, Cloud Platforms, Content Management Systems, Managed Services
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Google App Engine, Application Programming Interface (API), Cloud Computing, Cloud Applications, Hybrid Cloud Computing, IT Infrastructure, Kubernetes, Digital Transformation, Containerization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Kubernetes, Google Cloud Platform, Cloud-Native Computing, Virtual Machines, Istio, Load Balancing, Virtual Networking, Serverless Computing, Redis, Linux
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Role-Based Access Control (RBAC), Kubernetes, Authorization (Computing), Identity and Access Management, User Accounts, Containerization, Development Environment, Cloud Engineering
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Kubernetes, Cloud Applications, Microsoft Azure, Platform As A Service (PaaS), Application Deployment, Serverless Computing, Containerization, Application Performance Management, System Monitoring, Cloud Storage
Intermediate · Course · 1 - 4 Weeks