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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Board Infinity

    Designing and Documenting APIs with OpenAPI Specification

    Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, API Testing, Software Documentation, Software Design Documents, OAuth, CI/CD, .NET Framework, Web Services, Authentications

    Intermediate · Course · 1 - 4 Weeks

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    UBITS

    Diseña una propuesta de valor efectiva

    Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis

    Intermediate · Course · 1 - 4 Weeks

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    Whizlabs

    AWS: Feature Engineering Data Transformation & Integrity

    Skills you'll gain: Feature Engineering, Data Preprocessing, AWS SageMaker, Data Cleansing, Apache Spark, Extract, Transform, Load, Data Pipelines, Data Transformation, Amazon Web Services, Responsible AI, Data Quality, Data Integrity, Amazon S3, Personally Identifiable Information, Data Security

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Scaling with Google Cloud Operations - Français

    Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, Cost Management, DevOps, Identity and Access Management, Disaster Recovery, Financial Controls, Technical Support

    Beginner · Course · 1 - 3 Months

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    Packt

    Intro to IoT Pentesting

    Skills you'll gain: Open Web Application Security Project (OWASP), Exploit development, Exploitation techniques, Internet Of Things, Cyber Security Assessment, Vulnerability Scanning, Vulnerability Assessments, Test Tools, USB, Embedded Systems, Network Security, Test Equipment, General Networking, Serial Peripheral Interface

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    APIs Explorer: Cloud Storage

    Skills you'll gain: Cloud Storage, Data Storage, Cloud API, Cloud Computing, File Management, Data Storage Technologies, Google Cloud Platform

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera

    Comprendre l'Utilisateur Moyen de Facebook

    Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
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    Amazon Web Services

    Introduction to AWS Elemental MediaConnect - v.02.00.01

    Skills you'll gain: Live Streaming, Amazon Web Services, Cloud Services, Cloud Storage, Digital Communications

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Fundação Instituto de Administração

    Comportamento e Marketing Digital

    Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Whizlabs

    Protection of Information Assets

    Skills you'll gain: Network Security, Cyber Attacks, Security Testing, Digital Forensics, Infrastructure Security, Identity and Access Management, Cloud Security, Security Awareness, Threat Detection, Test Tools, Firewall, OSI Models, Single Sign-On (SSO), Computer Networking, Data Encryption Standard, Cloud Computing, Public Key Infrastructure

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    HubSpot Academy

    Ventas entrantes

    Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking

    Beginner · Course · 1 - 3 Months

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    U

    Università di Napoli Federico II

    Robotics Foundations I - Robot Modelling

    Skills you'll gain: Robotics, Simulation and Simulation Software

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Designing and Documenting APIs with OpenAPI Specification: Board Infinity
  • Diseña una propuesta de valor efectiva: UBITS
  • AWS: Feature Engineering Data Transformation & Integrity : Whizlabs
  • Scaling with Google Cloud Operations - Français: Google Cloud
  • Intro to IoT Pentesting: Packt
  • APIs Explorer: Cloud Storage: Google Cloud
  • Comprendre l'Utilisateur Moyen de Facebook: Coursera
  • Introduction to AWS Elemental MediaConnect - v.02.00.01: Amazon Web Services
  • Comportamento e Marketing Digital: Fundação Instituto de Administração
  • Protection of Information Assets: Whizlabs

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Brand Management (7)

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