Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Board Infinity
Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, API Testing, Software Documentation, Software Design Documents, OAuth, CI/CD, .NET Framework, Web Services, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Data Preprocessing, AWS SageMaker, Data Cleansing, Apache Spark, Extract, Transform, Load, Data Pipelines, Data Transformation, Amazon Web Services, Responsible AI, Data Quality, Data Integrity, Amazon S3, Personally Identifiable Information, Data Security
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, Cost Management, DevOps, Identity and Access Management, Disaster Recovery, Financial Controls, Technical Support
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Open Web Application Security Project (OWASP), Exploit development, Exploitation techniques, Internet Of Things, Cyber Security Assessment, Vulnerability Scanning, Vulnerability Assessments, Test Tools, USB, Embedded Systems, Network Security, Test Equipment, General Networking, Serial Peripheral Interface
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Storage, Data Storage, Cloud API, Cloud Computing, File Management, Data Storage Technologies, Google Cloud Platform
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Live Streaming, Amazon Web Services, Cloud Services, Cloud Storage, Digital Communications
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Network Security, Cyber Attacks, Security Testing, Digital Forensics, Infrastructure Security, Identity and Access Management, Cloud Security, Security Awareness, Threat Detection, Test Tools, Firewall, OSI Models, Single Sign-On (SSO), Computer Networking, Data Encryption Standard, Cloud Computing, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking
Beginner · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Robotics, Simulation and Simulation Software
Intermediate · Course · 1 - 3 Months