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  • Customer Relationship Management Crm Software

Results for "customer relationship management (crm) software"


  • C

    Columbia University

    Introduction to Financial Engineering and Risk Management

    Skills you'll gain: Financial Market, Securities (Finance), Derivatives, Mathematical Modeling, Applied Mathematics, Capital Markets, Futures Exchange, Finance, Financial Modeling, Risk Modeling, Probability, Risk Management, Probability Distribution, Model Optimization

    4.7 stars, 329 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (329) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Alberta

    Reviews & Metrics for Software Improvements

    Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Usability Testing, User Research

    4.7 stars, 1.7K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (1.7K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Fundamentals of Secure Software Design

    Skills you'll gain: Open Web Application Security Project (OWASP), Application Security, Secure Coding, Threat Modeling, Application Design, IT Security Architecture, DevSecOps, OAuth, Security Engineering, AI Security, Security Architecture Review, Cyber Engineering, Security Requirements Analysis, Application Programming Interface (API), Authentications, Security Testing, AI Integrations, NIST 800-53, Python Programming, Javascript

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

    4.9 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Alberta

    Client Needs and Software Requirements

    Skills you'll gain: Requirements Analysis, Requirements Elicitation, Functional Requirement, Backlogs, User Requirements Documents, Change Control, User Story, System Requirements, Software Design, Acceptance Testing, Agile Methodology, Agile Software Development

    4.8 stars, 3.2K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (3.2K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Fundamentals of Secure Software

    Skills you'll gain: Open Web Application Security Project (OWASP), Threat Modeling, Application Security, Software Development Life Cycle, DevSecOps, Threat Management, Security Testing, Secure Coding, Cloud Security, Encryption, Vulnerability Scanning, Software Development, Cryptography, CI/CD, Cloud Platforms, DevOps, Vulnerability Assessments, Vulnerability Management, Penetration Testing, Configuration Management

    4.4 stars, 11 reviews, Intermediate, Course, 3 - 6 Months

    ★ 4.4 (11) · Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design

    4 stars, 6 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4 (6) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado System

    Customer Data Analytics for Marketers

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics

    4.8 stars, 13 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (13) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Data Visualization, Risking, Marketing Analytics, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

    4.6 stars, 226 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (226) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    Software Engineering: Implementation and Testing

    Skills you'll gain: White-Box Testing, Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Systems Development Life Cycle, Software Development Life Cycle, Software Testing, Software Development, Software Engineering, Unified Modeling Language, Software Quality Assurance, Software Configuration Management, User Acceptance Testing (UAT), System Design and Implementation, Change Control, Test Case, Requirements Analysis, Waterfall Methodology, Project Management

    4.7 stars, 150 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (150) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Clemson University

    AI Receptive Software Development

    Skills you'll gain: Software Development Methodologies, Systems Development Life Cycle, Program Development, Software Engineering, Software Development, Requirements Analysis, Usability, Human Centered Design, User Research, Systems Development, User Experience Design, AI literacy, Software Development Tools, User Centered Design, AI Enablement, Artificial Intelligence, AI Integrations

    4.5 stars, 11 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.5 (11) · Intermediate · Course · 1 - 3 Months

    Category: Build toward a degree
    Build toward a degree
1…323334…834

In summary, here are 10 of our most popular customer relationship management (crm) software courses

  • Introduction to Financial Engineering and Risk Management: Columbia University
  • GenAI for Customer Service Teams: Coursera
  • Reviews & Metrics for Software Improvements: University of Alberta
  • Fundamentals of Secure Software Design: STARWEAVER
  • GenAI for Customer Service Representatives: Coursera
  • Client Needs and Software Requirements: University of Alberta
  • Fundamentals of Secure Software: Packt
  • GenAI for Customer Journey Mapping: Coursera
  • Customer Data Analytics for Marketers: University of Colorado System
  • GenAI for Marketing and Customer Insights: Coursera

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