Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Product Development, Health Systems, Business Modeling, Health Equity, Lean Six Sigma, Market Analysis, Competitive Analysis, Performance Improvement, Process Improvement, Healthcare Industry Knowledge, Stakeholder Analysis, New Product Development, Innovation, Decision Making, Operations Management, Operations, Problem Solving, Leadership
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Prototyping, Usability Testing, Wireframing, Interaction Design, User Experience Design, Figma (Design Software), Usability, User Interface (UI) Design, Mockups, UI/UX Research, Design Thinking, User Research, Style Guides
Mixed · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Program Evaluation, Policy Analysis, Project Design, Public Policies, Program Development, Resource Allocation, Social Impact, Systems Thinking, Needs Assessment, Project Management, Qualitative Research, Stakeholder Engagement
Build toward a degree
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Hydraulics, Structural Engineering, Civil Engineering, Hydrology, Water Resource Management, Environmental Engineering, Structural Analysis, Construction, Mechanical Design, Engineering Analysis, Engineering Design Process
Advanced · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Design Thinking, Artificial Intelligence, UI/UX Research, Experience Design, Persona (User Experience), User Interface (UI), User Centered Design, Responsible AI, Design Research, Wireframing, Prototyping, Design Reviews, User Story, Prompt Patterns, Storyboarding, Professional Development, Presentations
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Brainstorming, Email Automation, AI Enablement, Concision, Large Language Modeling, Business Writing, Productivity, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: Computer Aided Three-Dimensional Interactive Application (CATIA), 3D Modeling, Design Software
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Building Design, Sustainable Design, Sustainable Architecture, Public Health, Architectural Design, Environmental Engineering, Chemical Engineering, Health Assessment, Sustainability Standards, Materials science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Data Visualization, Sales Presentations, Public Speaking, Layout Design
Intermediate · Course · 3 - 6 Months

University of North Texas
Skills you'll gain: Research Design, Research, Research Methodologies, Surveys, Qualitative Research, Scientific Methods, Business Research, Research Reports, Data Collection, Sample Size Determination, Analysis, Ethical Standards And Conduct, Decision Making, Probability & Statistics
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, AI Workflows, AI Orchestration, Agentic systems, Generative AI Agents, Artificial Intelligence, Coordination, AI Security, Data Ethics, Governance, Systems Architecture, Software Architecture, Scalability, Regulatory Compliance, Communication Strategies, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AutoCAD, Technical Drawing, Architectural Drawing, Engineering Documentation, Engineering Drawings, Geometric Dimensioning And Tolerancing, Electrical Equipment, Electrical Systems, Electrical Wiring, Architectural Design, Civil and Architectural Engineering, Electrical Power, Computer-Aided Design, Building Design, Drafting and Engineering Design, Building Codes, Blueprint Reading, AutoCAD Civil 3D, Basic Electrical Systems, Schematic Diagrams
Beginner · Specialization · 1 - 3 Months