Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

University of California San Diego
Skills you'll gain: Climate Change Mitigation, International Relations, Sustainable Development, Climate Change Adaptation, Consumer Behaviour, Environmental Policy, Pollution Prevention, Sustainable Technologies, Economics, Corporate Sustainability, Energy and Utilities, Governance, Environmental Regulations, Community Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Microsoft Power Automate/Flow, Dashboard, Workflow Management, Data Integration, Data Modeling, Multi-Tenant Cloud Environments, Enterprise Application Management, Data Visualization Software, Postman API Platform, Serverless Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Modeling, Zero Trust Network Access, DevSecOps, Identity and Access Management, Application Security, Cybersecurity, Data Security, Microsoft Azure, Security Strategy, IT Security Architecture, Cloud Security, Network Security
Advanced · Course · 1 - 3 Months

Skills you'll gain: Virtual Machines, Microsoft Azure, Serverless Computing, Cloud Development, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Authentications, Cloud Applications, Cloud Deployment, Containerization, NoSQL, Identity and Access Management, Cloud Storage, Application Performance Management, Operational Databases, Encryption
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Amazon Web Services, Amazon S3, Cloud-Based Integration, Data Access, Google Cloud Platform, Cloud API, Data Import/Export, Data Management
Intermediate · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Salesforce Development, Salesforce, Visualforce, No-Code Development, UI Components, Data Import/Export, Application Frameworks, Process Driven Development, Business Logic
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Docker (Software), Security Information and Event Management (SIEM), Software Installation, Microsoft Windows, Event Monitoring, System Configuration, Cloud Computing, Data Security
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Data Loss Prevention, Google Cloud Platform, Cloud Security, Threat Detection, Event Monitoring, Continuous Monitoring, System Monitoring, Personally Identifiable Information, Data Security, Load Balancing, System Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Authorization (Computing), Authentications, Azure DevOps, DevSecOps, Security Controls, Performance Tuning, Identity and Access Management, Microsoft Azure, System Monitoring, DevOps, Continuous Monitoring, Personally Identifiable Information, Application Performance Management
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Generative AI Agents, CrewAI, AI Orchestration, Generative AI, Agentic systems, Prompt Patterns, Tool Calling, LLM Application, Model Deployment, Responsible AI, Scalability, Application Deployment, Collaboration, Data Integration, Job Evaluation, Logical Reasoning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Client Services, Customer Relationship Management (CRM) Software, Productivity Software, Project Management, Collaborative Software, Process Improvement and Optimization
Mixed · Course · 1 - 4 Weeks