
Skills you'll gain: Closing (Sales), Overcoming Objections, Consultative Selling, Consultative Approaches, Sales, Solution Selling, Selling Techniques, Sales Presentations, General Sales Practices, Sales Strategy, Sales Process, Communication, Presentations, Regional Sales, Sales Prospecting, Negotiation, Prospecting and Qualification, Driving engagement, Customer Engagement, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations
★ 4.7 (14) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microservices, Site Reliability Engineering, Failure Analysis, Distributed Computing, AI Enablement, Middleware, Failure Mode And Effects Analysis, Continuous Monitoring, Risk Management Framework, Performance Tuning, Dependency Analysis, Performance Metric, Performance Analysis, Application Performance Management, System Monitoring, Service Level, Authentications
Intermediate · Course · 1 - 4 Weeks

New York Institute of Finance
Skills you'll gain: Supplier Management, Supply Chain Management, Supplier Relationship Management, Accounts Payable, Procurement, Customer Analysis, Cash Management, Prospecting and Qualification, Stakeholder Analysis, Commercial Lending, Working Capital, Stakeholder Management, Credit Risk, Financial Analysis, Cash Flows, Technology Solutions, Target Market
★ 4.7 (76) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Patient Registration, Claims Processing, Patient Safety, Denial Management, Medical Billing, Revenue Cycle Management, Health Information Management, Copayment Collection and Processing, Practice Management Software, Medical Records, Medical Billing and Coding, Patient Communication, Data Entry, Data Validation, Document Management, Data Integrity, Data Quality
Beginner · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Prototyping, Interactive Design, Interaction Design, Design Reviews, Wireframing, Collaborative Software, UI Components, User Experience Design, Usability Testing, Peer Review, Animations
Intermediate · Course · 1 - 4 Weeks

Hult International Business School
Skills you'll gain: Active Listening, Sales Development, Rapport Building, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Sales Presentations, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Relationship Management, Negotiation, Interviewing Skills, Branding, Time Management
★ 5 (14) · Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Services, Cultural Responsiveness, Education and Training, Health Equity, Student Engagement, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Decision Making, Industrial and Organizational Psychology, Organizational Development, Behavior Management, Learning Theory, Organizational Effectiveness, Human Learning, Strategic Decision-Making, Complex Problem Solving, Employee Engagement, Performance Management, Motivational Skills, People Analytics, Behavioral Management, Employee Training, Psychology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Performance Tuning, Query Languages, Service Level, Database Management, SQL, Scalability
Beginner · Course · 1 - 4 Weeks