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  • Customer Success Management

Results for "customer success management"


  • L

    LearnQuest

    Core Sales Techniques and Customer Engagement

    Skills you'll gain: Closing (Sales), Overcoming Objections, Consultative Selling, Consultative Approaches, Sales, Solution Selling, Selling Techniques, Sales Presentations, General Sales Practices, Sales Strategy, Sales Process, Communication, Presentations, Regional Sales, Sales Prospecting, Negotiation, Prospecting and Qualification, Driving engagement, Customer Engagement, Customer Relationship Management (CRM) Software

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management

    4.5 stars, 22 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create a Customer Satisfaction Survey in Qualtrics

    Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations

    4.7 stars, 14 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (14) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Architect Resilient Microservices for AI Success

    Skills you'll gain: Microservices, Site Reliability Engineering, Failure Analysis, Distributed Computing, AI Enablement, Middleware, Failure Mode And Effects Analysis, Continuous Monitoring, Risk Management Framework, Performance Tuning, Dependency Analysis, Performance Metric, Performance Analysis, Application Performance Management, System Monitoring, Service Level, Authentications

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • N

    New York Institute of Finance

    Key Success Factors in Supply Chain Finance

    Skills you'll gain: Supplier Management, Supply Chain Management, Supplier Relationship Management, Accounts Payable, Procurement, Customer Analysis, Cash Management, Prospecting and Qualification, Stakeholder Analysis, Commercial Lending, Working Capital, Stakeholder Management, Credit Risk, Financial Analysis, Cash Flows, Technology Solutions, Target Market

    4.7 stars, 76 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (76) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Master Patient Registration for Clinic Success

    Skills you'll gain: Patient Registration, Claims Processing, Patient Safety, Denial Management, Medical Billing, Revenue Cycle Management, Health Information Management, Copayment Collection and Processing, Practice Management Software, Medical Records, Medical Billing and Coding, Patient Communication, Data Entry, Data Validation, Document Management, Data Integrity, Data Quality

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Prototype to Success: Figma Prototyping Essentials

    Skills you'll gain: Figma (Design Software), Prototyping, Interactive Design, Interaction Design, Design Reviews, Wireframing, Collaborative Software, UI Components, User Experience Design, Usability Testing, Peer Review, Animations

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • H

    Hult International Business School

    Mastering Sales: From Fundamentals to Career Success

    Skills you'll gain: Active Listening, Sales Development, Rapport Building, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Sales Presentations, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Relationship Management, Negotiation, Interviewing Skills, Branding, Time Management

    5 stars, 14 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (14) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Columbia University

    Supporting Veteran Success in Higher Education

    Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Services, Cultural Responsiveness, Education and Training, Health Equity, Student Engagement, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Disabilities, Cultural Sensitivity

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    EDUCBA

    Organizational Behavior Skills for Career Success

    Skills you'll gain: Decision Making, Industrial and Organizational Psychology, Organizational Development, Behavior Management, Learning Theory, Organizational Effectiveness, Human Learning, Strategic Decision-Making, Complex Problem Solving, Employee Engagement, Performance Management, Motivational Skills, People Analytics, Behavioral Management, Employee Training, Psychology

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

    4.4 stars, 17 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Optimize Query Performance for Data Success

    Skills you'll gain: System Monitoring, Performance Tuning, Query Languages, Service Level, Database Management, SQL, Scalability

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…333435…834

In summary, here are 10 of our most popular customer success management courses

  • Core Sales Techniques and Customer Engagement: LearnQuest
  • Dell Technologies Customer Service for Technical Support: Dell
  • Create a Customer Satisfaction Survey in Qualtrics: Coursera
  • Architect Resilient Microservices for AI Success: Coursera
  • Key Success Factors in Supply Chain Finance: New York Institute of Finance
  • Master Patient Registration for Clinic Success: Coursera
  • Prototype to Success: Figma Prototyping Essentials: Coursera
  • Mastering Sales: From Fundamentals to Career Success: Hult International Business School
  • Supporting Veteran Success in Higher Education: Columbia University
  • Organizational Behavior Skills for Career Success: EDUCBA

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