Skills you'll gain: Brand Strategy, Prompt Engineering, Branding, Brand Marketing, Brand Management, AI Personalization, Digital Brand Strategy, Generative AI, AI Enablement, Prompt Engineering Tools, Customer experience improvement, Content Marketing, Customer Engagement, Responsible AI, Content Creation, Business Ethics, Customer Service, Marketing Analytics, Digital Marketing

Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Selling Techniques, Sales Process, Target Market, Marketing, Market Analysis, General Sales Practices, Marketing Strategy and Techniques, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Strategic Marketing, Outbound Calls, Market Opportunities, Sales, Entrepreneurship, Digital Marketing

Skills you'll gain: Data Cleansing, Analytical Skills, Data Wrangling, SQL, Data Preprocessing, Data Analysis, Data Manipulation, Query Languages, Problem Solving, Case Studies, GitHub, Relational Databases, Analytical Testing, Data Modeling

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Customer Relationship Management (CRM) Software, Marketing Operations, Personalized Campaigns, Data Ethics, Generative AI

Skills you'll gain: QuickBooks (Accounting Software), Reconciliation, Payroll Systems, Payroll Processing, Payroll Administration, Billing & Invoicing, Payroll Reporting, Invoicing, Accounts Receivable, Project Accounting, Accounts Payable and Receivable, Inventory Management, Order Management, Inventory Management System, Accounting Software, Business Reporting, Management Reporting, Inventory Control, Accounts Payable, Finance

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Prompt Engineering, Event Marketing, Presentations, Video Editing, Canva (Software), Marketing Materials, Marketing Collateral, Prompt Engineering Tools, Color Theory, Typography, Storytelling, Interactive Design, Marketing Design, Cross-Channel Marketing, Visual Design, Brand Strategy, Social Media, Logo Design, Layout Design, Social Media Content

Skills you'll gain: Merchandising, Inventory Management, Inventory Control, Merchandise Displays, Retail Management, Consumer Behaviour, Visual Merchandising, Retail Store Operations, Retail Sales, Marketing Psychology, Customer Analysis, Customer Engagement, Analysis, Design

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, Microsoft Office, Critical Thinking

Skills you'll gain: LinkedIn, Professional Networking, Blogs, Content Creation, Social Media Content, Drive Engagement, Professional Development, Driving engagement, Social Media, Content Marketing, Web Presence, Business Marketing, Customer Engagement, Social Media Marketing, Brand Awareness, Content Management, Digital Marketing Tools, Relationship Building, Thought Leadership, Brand Marketing

Skills you'll gain: Responsible AI, Make.com, Prompt Engineering, AI Workflows, Prompt Patterns, Data Ethics, Microsoft Power Automate/Flow, Agentic Workflows, Business Process Automation, Generative AI Agents, Process Flow Diagrams, AI Orchestration, No-Code Development, Agentic systems, Model Deployment, Risking, AI Enablement, Business Priorities, AI Integrations, Artificial Intelligence