
Skills you'll gain: Dashboard, Microsoft Excel, Microsoft 365, Microsoft Office, Spreadsheet Software, Data Visualization, Trend Analysis, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

University at Buffalo
Skills you'll gain: Oil and Gas, Billing, Safety Standards, Supply Chain, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Engineering, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks

Universidad de Chile
Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Purchasing, Workflow Management, Business Workflow Analysis, Supplier Relationship Management, Internal Communications, Systems Thinking, Process Mapping, Operational Efficiency, Contract Management, Supplier Management, Proposal Writing, Negotiation, Strategic Thinking, Team Leadership, AI Enablement, Leadership, Operations Management, Communication, Business, Team Management
Beginner · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
Arizona State University
Skills you'll gain: Business Ethics, Sales Presentations, Meeting Facilitation, Graphic Design, English Language, Brainstorming, Negotiation, Purchasing, Verbal Communication Skills, Business Writing, Presentations, Telephone Skills, Marketing Materials, Business Communication, Advertising, Business Planning, Financial Analysis, New Product Development, Communication, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, No-Code Development, ChatGPT, WordPress, LLM Application, Workflow Management, Generative AI Agents, Application Deployment, Artificial Intelligence, Business Workflow Analysis, AI Enablement, Self Service Technologies, Natural Language Processing, Customer Service
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: English Language, Language Competency, Vocabulary, Business Correspondence, Grammar, Sales Strategy, Business Communication, Oral Expression, Business Writing, Storytelling, Communication Strategies
Intermediate · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Communication, Storytelling, Sales Development, Presentations, Portfolio Management, Professional Networking, Branding, Personal Attributes, LinkedIn, Brand Strategy, Empathy
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Sales Enablement, Sales Pipelines, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, Sales Development, Stakeholder Engagement, Customer Engagement, Dashboard, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Competitive Analysis, Key Performance Indicators (KPIs), Cross-Functional Team Leadership, Customer experience improvement, Professional Networking, Financial Analysis, Product Development, Product Requirements, Product Strategy, Sales Presentation, Technical Product Management, Engineering Management, New Product Development, Performance Measurement, Interviewing Skills, Leadership, Branding
Build toward a degree
Beginner · Specialization · 3 - 6 Months