
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
Beginner · Specialization · 1 - 3 Months

University of London
Skills you'll gain: Education Software and Technology, Technology Strategies, End User Training and Support, Technical Support, Digital Transformation, System Implementation, Innovation, Solution Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Extract, Transform, Load, Data Warehousing, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics
Mixed · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Google Workspace, Google Sheets, Software Installation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Creative Problem-Solving, Virtual Teams, Teamwork, Collaborative Software, Public Speaking, Persuasive Communication, Professional Development, Professionalism, Workflow Management, Accountability
Beginner · Specialization · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Intelligence, Demand Planning, Strategic Sourcing, Competitive Analysis, Customer Demand Planning, Data Storytelling, Procurement, Supplier Management, Supply Chain, Regression Analysis, Supplier Performance Management, Inventory Control, Business Analytics, Data Collection, Supply Management, Supply Chain Management, Inventory Accounting, Business Intelligence, Strategic Decision-Making, Data Analysis
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Brand Management, Personal Attributes, Personal Integrity, Social Media, Personally Identifiable Information, Computer Security Awareness Training, Self-Awareness, Social Media Strategy, Information Privacy, Constructive Feedback
Beginner · Course · 1 - 3 Months

West Virginia University
Skills you'll gain: Expense Management, Sales Management, Operating Expense, Compensation Strategy, Travel Arrangements, Transportation Operations, Compensation Management, Sales Strategy, Sales, Cost Control, Performance Metric, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks