Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

John Wiley & Sons
Skills you'll gain: Cyber Threat Intelligence, Incident Response, Computer Security Incident Management, Security Management, Security Controls, Incident Management, Business Continuity Planning, Threat Management, Risk Management, Threat Detection, Risk Management Framework, Disaster Recovery, Cybersecurity, Security Testing, Cyber Security Strategy, IT Security Architecture, Security Strategy, Compliance Management, Security Awareness, Business Continuity
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Brand Loyalty, Content Strategy, Post-Production, Customer Relationship Building, Discussion Facilitation, Community Development, Content Creation, Photo/Video Production and Technology
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Event Monitoring, Security Strategy, General Networking, Network Architecture, Systems Integration, Incident Response, Data Integration, Threat Management, Cybersecurity, Security Management, Networking Hardware, Information Technology, Computer Networking, Network Security, Threat Detection, Cyber Security Policies, Data Governance, Data Management, Command-Line Interface, Application Deployment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: MLOps (Machine Learning Operations), Containerization, AI Workflows, Model Deployment, Generative AI Agents, LangGraph, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), CrewAI, Devops Tools, BeeAI, Docker (Software), Cloud Deployment, Agentic systems, Google Cloud Platform, Cloud Platforms, Kubernetes, Applied Machine Learning, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Cloud Deployment, Content Management, Workflow Management, Digital Media Strategy, Data Management, Information Management, Digital Content, Information Architecture, Brand Management, Enterprise Architecture, Marketing Collateral, Cloud Computing, Software As A Service, Benchmarking, Vendor Management, Systems Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Budget Management, Promotions and Campaigns, Digital Marketing, Promotional Strategies, Resilience, Brand Marketing, Strategic Partnership, Growth Strategies, Relationship Building, Brand Awareness, Product Promotion, Brand Strategy, Business Development, Rapport Building, Brand Management, Sustainable Business, Public Relations, Music Performance, Proposal Development
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Integrated Marketing Communications, Digital Analysis, Marketing Strategies, Digital Marketing, Consumer Behaviour, Customer Analysis, Strategic Marketing, Digital Marketing Campaigns, Digital Marketing Tools, Journey Mapping, Persona Development, Target Audience, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Responsible AI, No-Code Development, Business Metrics, Data Ethics, AI Personalization, AI Integrations, Return On Investment, Customer experience improvement, Language Interpretation, Translation, and Studies, Performance Measurement, Key Performance Indicators (KPIs), Cross Platform Development, Continuous Improvement Process, Natural Language Processing, User Feedback, Systems Integration, System Design and Implementation, Machine Learning Algorithms, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Product Development, Agile Project Management, User Feedback, User Centered Design, Interviewing Skills, Value Propositions, Innovation, Storytelling, Meeting Facilitation, Team Oriented, Persona Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: People Analytics, Report Writing, Statistical Reporting, Data Literacy, Business Reporting, Management Reporting, Data Presentation, Excel Formulas, Data Storytelling, Data Visualization, Data Analysis, Microsoft Excel, Analytics, Statistical Methods, Technical Communication, Statistical Hypothesis Testing, Statistical Analysis, Executive Presence, Stakeholder Communications, Persuasive Communication
Advanced · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Responsible AI, Microsoft Azure, MLOps (Machine Learning Operations), Data Management, Model Optimization, Cloud Management, Model Training, Cloud Deployment, Data Store, Data Strategy, Applied Machine Learning, Model Evaluation, Scalability, Data Preprocessing, Feature Engineering, Machine Learning Algorithms
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Engineering, Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
Beginner · Course · 1 - 3 Months