Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Cloud Infrastructure, Cloud Deployment, Cloud Computing, Cloud Services, Virtual Networking, Cloud Management, Virtual Machines, Virtualization, Application Deployment, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Containerization
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Data Preprocessing, Model Deployment, Apache Mahout, Java, Java Programming, Apache Spark, Classification Algorithms, Applied Machine Learning, Deep Learning, Model Evaluation, Natural Language Processing, Data Cleansing, Machine Learning, Feature Engineering, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Solution Architecture, Software Architecture, Cloud Computing Architecture, Enterprise Architecture, Amazon Web Services, Application Security, Identity and Access Management, Cloud Deployment, Network Architecture, Cloud Applications, Data Migration, Network Security, Scalability, Disaster Recovery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, TCP/IP, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Computer Security, Firewall, Computer Networking, Wireless Networks, Cloud Computing, Information Technology Infrastructure Library, Technical Support and Services, Vulnerability Assessments
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Firewall, Network Security, System Configuration, Network Administration, Amazon Web Services, Virtual Private Networks (VPN), Infrastructure Security, Network Troubleshooting, Security Information and Event Management (SIEM), Threat Management, Endpoint Security, Intrusion Detection and Prevention, System Monitoring, Threat Detection, Cloud Deployment
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Docker (Software), Kubernetes, Containerization, Cloud Computing, Microservices, Virtual Networking, Network Troubleshooting, Data Storage, Linux Commands
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales, Rapport Building, Value Propositions, Sales Pipelines, User Research, Sales Process, Persona Development, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Resilience
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Software Testing, Test Automation, System Testing, Test Planning, Acceptance Testing, Functional Testing, Test Tools, Unit Testing, Integration Testing, Performance Testing, Usability Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Drive Engagement, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development, Content Development and Management
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months